Katherine Fleming
Portland,ME
Summary
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
8
8
years of professional experience
2010
2010
years of post-secondary education
Work History
Server
Bath Brewing Company
Bath, ME
01.2025 - 10.2025
- Provided excellent customer service by taking and processing orders efficiently.
- Maintained cleanliness and organization of dining areas and service stations.
- Collaborated with kitchen staff to ensure timely food delivery to customers.
- Handled cash transactions accurately and processed payments using POS system.
- Managed customer inquiries and resolved issues effectively during service hours.
Server/Housekeeper
Driftwood Inn
Bailey Island, Maine
05.2024 - 10.2024
- Cleaned and sanitized guest rooms to meet hotel standards.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Received feedback from guests to improve service quality.
Server
Little Tap House
Portland, ME
05.2022 - 09.2023
- Provided excellent customer service by taking and processing orders efficiently.
- Maintained cleanliness and organization of dining areas and service stations.
- Collaborated with kitchen staff to ensure timely food delivery to customers.
House keeper
The Porches Inn
North Adams, Massachusetts
04.2018 - 11.2019
- Maintained cleanliness and organization of guest rooms and common areas.
- Ensured adherence to health and safety standards during cleaning routines.
- Collaborated with team members to complete daily housekeeping tasks efficiently.
Education
Burncoat High School
Worcester, MASkills
- Point of sale
- Customer service
- Order processing
- Table management
- Food safety
- Cash handling
- Team collaboration
- Time management
- Service quality improvement
- Housekeeping standards
- Attention to detail
- Problem solving
- Critical thinking
Timeline
Server
Bath Brewing Company
01.2025 - 10.2025
Server/Housekeeper
Driftwood Inn
05.2024 - 10.2024
Server
Little Tap House
05.2022 - 09.2023
House keeper
The Porches Inn
04.2018 - 11.2019
Burncoat High School