Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Katherine (Katie) Flynn

Medford,MA

Summary

Experienced bartender specializing in high-volume service and craft mixology. Delivers exceptional customer experiences through effective team collaboration and clear communication. Upholds health, safety, and sanitation standards, including responsible alcohol service and allergen awareness.

Overview

5
5
years of professional experience
3
3
Certifications

Work History

Bartender

Chapin's Fish & Chips And Beach Bar
Dennis Port, MA
06.2023 - 08.2025
  • Delivered exceptional service to patrons at one of Cape Cod's busiest bars, accommodating approximately 150 guests nightly.
  • Managed multiple POS systems (Harbortouch, Toast) to ensure transaction accuracy and seamless service during high-volume periods.
  • Crafted 2 limited-time cocktails that were adopted as permanent menu items at the end of the season.
  • Maintained operational continuity during system outages by implementing and following downtime protocols

Server

Chapin's Fish & Chips And Beach Bar
Dennis Port, MA
05.2020 - 05.2023
  • Consistently ranked in the top 5% of sales among servers by consistently upselling menu items
  • Trained and mentored new staff on service standards, improving team proficiency and ensuring consistent customer experiences
  • Communicated dietary restrictions to kitchen staff, ensuring allergen safety compliance and safeguarding guest health
  • Maintained cleanliness and organization of dining areas, adhering to health and safety regulations to ensure a safe dining environment

Education

Bachelor of Science - Public Health Sciences

University of Massachusetts, Amherst
Amherst, MA
05-2024

Skills

  • Mixology and craft cocktails
  • POS system management
  • ABC compliance
  • Attention to detail
  • Time management
  • Team collaboration

Certification

ServSafe Alcohol

Timeline

Bartender

Chapin's Fish & Chips And Beach Bar
06.2023 - 08.2025

Server

Chapin's Fish & Chips And Beach Bar
05.2020 - 05.2023

Bachelor of Science - Public Health Sciences

University of Massachusetts, Amherst
Katherine (Katie) Flynn