Katherine Fuertes
Yonkers,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Cosmetic Counter Manager
Ulta Salon and Cosmetics
Hartsdale, NY
10.2022 - 04.2024
- Maintained inventory records and placed orders for new merchandise as needed.
- Inspected displays regularly for cleanliness, accuracy and organization.
- Performed administrative tasks such as scheduling appointments, record keeping and filing reports.
- Assisted customers with product selection, application and purchase decisions.
- Participated in team meetings to discuss strategies for increasing sales volumes.
- Developed and maintained relationships with customers to ensure repeat business.
- Inspired beauty and confidence to help customers embrace individual styles.
Business Manager
Uncle Louie G's
Yonkers, NY
04.2018 - 11.2022
- Assessed employee performance evaluations and recommended changes or improvements as needed.
- Recommended process improvements that would reduce costs while increasing productivity.
- Analyzed customer feedback data to generate reports on customer satisfaction levels.
- Implemented safety protocols throughout the workplace to protect employees from harm.
- Gained product knowledge to assist team members with structuring customer purchase, closing and delivery.
Education
Associate of Arts -
Monroe College
Bronx, NYPhi Brows Academy
Queens, NYSkills
- Team management
- Attention to detail
- Task prioritization
- Organizational skills
- Data entry
- Subject matter expertise
- Vocabulary expansion
- Bilingual communication
Timeline
Cosmetic Counter Manager
Ulta Salon and Cosmetics
10.2022 - 04.2024
Business Manager
Uncle Louie G's
04.2018 - 11.2022
Associate of Arts -
Monroe College
Phi Brows Academy
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