Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
AssistantManager
Katherine Gable

Katherine Gable

Falling Waters,WV

Summary

Over a decade with a Fortune 500; worked at both Corporate Headquarters in DC and Consumer Headquarters in Arlington. Developed a polished expertise dealing with all levels of consumer/client relations. A great team player and also works exceptionally well alone with little direction. Goal oriented.

Exceptionally resourceful Medical Esthetician with 27 years of experience in an upscale salon and spa. Committed to maintaining the highest standards of service.

Overview

29
29
years of professional experience

Work History

Esthetician

Hand And Stone
01.2018 - 09.2018
  • Flexibly worked evenings and weekends to maintain proper spa coverage.
  • Performed waxing, body wrap application and gentle exfoliation to improve overall skin condition.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Sterilized equipment for patient treatments.
  • Fostered friendly, warm and exceptional customer experience.
  • Resolved customer complaints and facilitated conflict resolutions.
  • Performed special anti-oxidant, acne and microdermabrasion facial services.
  • Developed individualized, therapeutic skin care programs.
  • Discussed procedures and treatment options with clients.
  • Designed post-treatment at-home care products.

Master Esthetician

The Four Seasons Hotel
11.1998 - 07.2010
  • Discussed procedures and treatment options with clients.
  • Performed special anti-oxidant, acne and microdermabrasion facial services.
  • Informed guests of appropriate products available to increase retail sales.
  • Acting Spa Director handling daily spa operations.
  • Carried out product inventory checks, charting and consultations.
  • Fostered friendly, warm and exceptional customer experience to an elite VIP clientele.
  • Was on call for the White House. Worked with Secret Service to ensure all treatment details and needs were safe and secure.
  • Resolved customer complaints and facilitated conflict resolutions.
  • Analyzed skin condition and made appropriate product recommendations.

Spa Manager

Georgette Klinger
11.1997 - 11.1998
  • Maximized efficiency through time management and staff supervision to boost productivity.
  • Managed activities related to staff training, treatment procedures, inventory management and marketing.
  • Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits.
  • Worked with new employees to enforce account management protocols and customer service standards and optimize performance.

Card Marketing Manager

MCI Corporate Headquarters
10.1989 - 11.1996
  • Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
  • Set up, completed and tracked customer surveys for local, regional and national campaigns.
  • Recruited and hired capable team members to add value and diverse skills set to marketing department.
  • Participated in promotional activities and trade shows, working with advertisers and production managers, to market products and services.
  • Generated reports detailing campaign performance, customer engagement and engagement trends.

Education

Esthetician - Physiology

Capri Institute
1996

Associate Of Political Science - Political Science

Mount Saint Mary's University
Emmitsburg, MD
1988

Graduate -

Seneca Valley High School
Germantown, MD
05.1984

College Preparatory -

Georgetown University
Washington, DC
1983

Skills

Premier client relations with an expertise in consultation and sales

  • Professional demeanor
  • Esthetics
  • Scheduling
  • Diagnosing
  • WV licensed esthetician

Affiliations

• Volunteer with the Saint Vincent de Paul Society.

• Vice President of neighborhood HOA.

• Volunteer at Williamsport Food Bank.

Timeline

Esthetician

Hand And Stone
01.2018 - 09.2018

Master Esthetician

The Four Seasons Hotel
11.1998 - 07.2010

Spa Manager

Georgette Klinger
11.1997 - 11.1998

Card Marketing Manager

MCI Corporate Headquarters
10.1989 - 11.1996

Esthetician - Physiology

Capri Institute

Associate Of Political Science - Political Science

Mount Saint Mary's University

Graduate -

Seneca Valley High School

College Preparatory -

Georgetown University

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Katherine Gable