Summary
Overview
Work History
Education
Skills
Timeline
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Katherine Garcia

Ocala,FL

Summary

Productive Package Handler experienced in transporting materials in warehouse settings. Recognized for accuracy in documentation and shipping coordination. Versed in using hand-held scanners for tracking and preparing high volume of packages for speedy delivery. I am also looking to expand my knowledge. I have a driver's license, availability for overtime and ready to discover and explore new challenges. I am disciplined and respectful.

Overview

10
10
years of professional experience

Work History

Package Handler

Amazon
Bayonne, New Jersey
11.2021 - 08.2024
  • Inspected packages for damages or defects and recorded any issues found.
  • Reported any lost or damaged items to supervisors immediately upon discovery.
  • Utilized computer systems for tracking orders, printing labels, and preparing reports.
  • Organized packages according to type, size, destination, and other specifications.
  • Assisted in training new employees on package handling processes.
  • Sorted packages to appropriate slide, line or belt for final distribution.

Factory Production Worker

Ideal Window
Bayonne, NJ
02.2018 - 11.2019
  • Operated machinery to fabricate and assemble product components.
  • Followed written instructions regarding product assembly processes.
  • Repaired defective parts using hand tools, power tools, welding equipment.
  • Adhered strictly to established safety protocols when operating equipment.
  • Completed necessary paperwork such as time cards, order forms.

Customer Service Representative

liberty cable
, PR
03.2014 - 08.2017
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Education

High School Diploma -

Politec Mexico
Santiago Dom. Rep.
07-2009

Some College (No Degree) - Logistics Management And Accountability Assistance

Infotep
Ssntiago Dom. Rep.

Skills

  • Freight Handling
  • Material storage
  • Packaging
  • Product sealing
  • Computer competency
  • Package scanning
  • Package preparation
  • Order Picking
  • Heavy Lifting

Timeline

Package Handler

Amazon
11.2021 - 08.2024

Factory Production Worker

Ideal Window
02.2018 - 11.2019

Customer Service Representative

liberty cable
03.2014 - 08.2017

High School Diploma -

Politec Mexico

Some College (No Degree) - Logistics Management And Accountability Assistance

Infotep

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Katherine Garcia