Katherine Gonzalez
Victorville,CA
Summary
Effective Student committed to learning, developing skills in sociology or anything similar and team contribution. Very determined and energetic, as well as hard worker and passionate to help a team achieve its goals and grow. Theres always room for learning and improvement.
Overview
2
2
years of professional experience
Work History
Delivery Driver
Domino's Pizza
12.2023 - Current
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
Assistant Manager
Dominos Pizza Inc.
03.2022 - 12.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored team members to enhance professional development and accountability in workplace.
Education
Bachelor of Applied Arts And Science - Sociology
Cal State San Bernardino University
San Bernardino, CA12.2024
Associate of Arts - Sociology
Victor Valley College
Victorville, CA06.2022
Skills
- Positive Attitude
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time management skills
- Fluent in Spanish
- Multitasking
- Communication and Interpersonal Skills
- Strong Working Relationships
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
Domino's Pizza
12.2023 - Current
Assistant Manager
Dominos Pizza Inc.
03.2022 - 12.2023
Bachelor of Applied Arts And Science - Sociology
Cal State San Bernardino University
Associate of Arts - Sociology
Victor Valley College
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