Katherine Guion
Cedar Rapids,IA
Summary
Dynamic fleet management professional with proven expertise at STL RockFarm, excelling in safety compliance and route optimization. Adept at coordinating breakdowns and enhancing operational efficiency, I deliver exceptional customer service while ensuring regulatory adherence. My strong problem-solving skills and meticulous attention to detail drive successful logistics outcomes.
Experienced Safety Coordinator with a relevant background in creating and implementing safety programs. Strong understanding of federal, state, and local safety regulations, with the ability to conduct comprehensive training sessions for personnel on safety protocols. Proven track record in reducing workplace accidents through proactive risk assessments, and regular auditing of procedures. Skilled at fostering a positive work environment focused on employee well-being and regulatory compliance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
OTR Fleet Dispatch, Safety Coordinator
STL RockFarm
Saint Louis, MO
01.2022 - 02.2025
- Overseeing and managing a fleet of commercial vehicles of over 300, ensuring efficient operations and compliance with regulations, including scheduling, routing, safety, and maintenance.
- Assigning vehicles and drivers to specific routes and loads.
- Planning and optimizing driving schedules and routes to improve efficiency and productivity.
- Updating routes and schedules as needed due to unforeseen circumstances.
- Scheduling regular maintenance and repairs for the fleet.
- Tracking vehicle usage, mileage, and fuel consumption.
- Ensuring compliance with safety regulations and company policies regarding fleet operations.
- Managing all breakdown coordination among the fleet, upper management, drivers, and dispatch.
- The primary point of contact for drivers and vendors is coordinating maintenance issues and ensuring efficient and timely resolution of problems.
- Answering a high volume of incoming calls from drivers experiencing breakdowns.
- Access the nature and severity of vehicle breakdowns.
- Arrange for roadside assistance, towing, or repairs at the nearest location.
- Track the status of repairs, and ensure timely completion.
- Maintain accurate and very descriptive updates of all inclusions.
Dispatch and Logistics Coordinator
Quikrete
Chesapeake, VA
01.2019 - 01.2022
- Overseeing a fleet of 20 flatbed drivers.
- Planning and coordinating the movement of flatbed trucks, ensuring timely delivery, managing driver schedules, and communicating with customers and drivers to address issues and maintain efficient operations.
- Planning and assigning loads to drivers, considering factors like distance, time, and cargo type.
- Monitoring driver progress and making adjustments as needed to ensure on-time deliveries.
- Keeping maintenance records of each vehicle through meticulous record-keeping, on-site visual inspection of each unit, and scheduling the units for routine repairs as needed.
- Maintaining accurate records of dispatched calls, driver routes, delivery times, and all breakdown reports.
- Addressing issues that arise during transport, such as delays, accidents, equipment malfunctions, or coordinating roadside emergency repairs between the driver and the vendor.
- Creating Standard Operating Procedures for Safety Standards, Hazmat Material Guidelines, Roadside Emergency Assistance Breakdown Procedures, Pre/Post-Trip Inspections, and other company guideline manuals.
CDL A OTR Driver
Celadon Trucking Services
Indianapolis, IN
01.2015 - 01.2019
- Maintained cleanliness inside the cab area as well as exterior parts of the truck.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Recorded expenses and maintained receipts.
- Obtained signatures needed to complete and process paperwork.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Maintained safe driving habits to protect property and general public on roadways.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Responded quickly in emergency situations while remaining calm under pressure.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Monitored shipments throughout transit process via GPS tracking system.
- Performed regular inspections and completed vehicle repairs.
- Obtained signatures from customers upon successful completion of deliveries.
- Worked well with dispatchers to communicate route and schedule changes.
- Efficiently managed fuel stops along routes while monitoring fuel consumption levels.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Hooked and unhooked trailers from tractor and converter dollies.
- Operated a variety of commercial motor vehicles over long distances to deliver freight safely and efficiently.
- Maintained ongoing communications with operations center personnel to keep teammates informed.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Education
Bachelor of Arts - English
Virginia Commonwealth University
Richmond, VA05-2009
Skills
- Fleet management
- Safety compliance
- Risk assessment
- Route optimization
- Incident reporting
- Vehicle maintenance
- Breakdown coordination
- Driver scheduling
- Regulatory compliance
- Customer service
- Problem solving
- Attention to detail
- Logistics coordination
- Data recording
- Effective communication
- Occupational safety
- Job safety analysis
- Safety documentation and materials
- Emergency response planning
- Vehicle safety
Certification
- CDL Class A (2015-Current)
- Microsoft Office Certification (2010 - Current)
- Adobe Office Certification (2010 - Current)
- Google Office Suit (2015 - Current)
References
References available upon request.
Timeline
OTR Fleet Dispatch, Safety Coordinator
STL RockFarm
01.2022 - 02.2025
Dispatch and Logistics Coordinator
Quikrete
01.2019 - 01.2022
CDL A OTR Driver
Celadon Trucking Services
01.2015 - 01.2019
Bachelor of Arts - English
Virginia Commonwealth University