Katherine Gutierrez
Rochester
Summary
Results-driven professional with the ability to adapt quickly to new challenges and environments. Adept at managing projects, driving team collaboration, and delivering high-quality outcomes. Strong communicator and problem solver with a passion for continuous improvement. Committed to contributing positively to organizational goals and fostering growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
Shoot Ya Shot Sports Bar
09.2023 - Current
- Setup and stock bar.
- Welcoming and greeting guests upon entrance
- Present menus, help guest select their food/beverages. Answer any questions, make recommendations/suggestions
- Take guest orders and enter them into POS correctly
- Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences
- Collaborate with other staff to coordinate food delivery
- Check on guest throughout their experience to provide any refills
- Process cash and card payments
- Clean bar area
Phlebotomist
University of Rochester
02.2022 - Current
- Maintain driving privileges to drive company vehicle, & ensure proper safety standards are met.
- Perform blood collection for accurate analysis via venipuncture and skin puncture. Can collect other samples such as stool, urine, sputum and/or semen.
- Collect, register, and process patient laboratory specimens using a variety of collection techniques, protocols, and computer systems.
- Follow rigorous patient identification protocols for all ages and complexity of patients.
- May perform EKG's.
- Service patients at any assigned location including Patient Service Centers, Clinics, and Nursing Homes and performs Home Draws.
- Complete paperwork and transport specimens to designated area within its time frame
- Work independently as well as part of a team.
- Take on call responsibilities.
Server/Bartender
D'Mangu Restaurant & Lounge
11.2022 - 09.2023
- Set tables with proper sanitation
- Welcoming and greeting guest upon entrance
- Present menus, help guest select their food/beverages. Answer any questions, make recommendations/suggestions.
- Take guest orders and enter them into POS correctly
- Prepare alcoholic and non alcoholic beverages.
- Collaborate with other staff to coordinate food and/or beverage delivery
- Check on guest throughout the dining experience to provide anything needed. Such as beverages, desserts, etc.
- Clear tables as guests finish
- Deliver bill. Collect cash and card payments. Thank guests for coming.
- Clean and stock front end of restaurant
Phlebotomist
Rochester Regional Health
01.2016 - 01.2022
- Perform venipuncture procedure including heel stick and finger stick techniques for the procurement of blood specimens; perform the essential functions necessary to maintain the integrity of the specimens for testing.
- Train new employees or staff on phlebotomy procedures
- Driving the company vehicle throughout the county, ensure proper safety standards are met
- Also collect sputum, stool, and/or urine
- Aliquot samples when needed
- Perform drug screens to patients when needed
- Use the Laboratory Information System (LIS) to enter client information; manually confirm the identity of patients and document essential information to complete procurement, processing and testing of specimens
- Complete paperwork and transport specimens to designated area within its time frame
Home Health Aide
Interim Healthcare
01.2013 - 12.2016
- Help clients with daily activities
Manager
Versatility Enterprises
01.2013 - 11.2014
- Oversee staff and overall day to day operations. Ensuring all staff members complete all assigned duties
- Addressing and resolving customer complaints quickly and professionally
- Manage inventory based on sales, profit, cost trends, and develop plans of actions as required
- Daily withdrawals and deposits
- Ensured that all hours were correctly recorded and payroll ran smoothly
Education
Esthetics - Esthetics
Shear Ego International School of Hair Design
Rochester, NY06.2021
CPT - Phlebotomy
Bryant & Stratton College
Henrietta, NY01.2016
Skills
- Adaptability
- Active listening
- Attention to detail
- Collaboration
- Communication
- Customer service
- Data entry
- Dependability
- Driven
- Flexibility
- Multitask
- Organization
- Problem solving
- Responsibility
- Work ethic
- Willingness to learn
Certification
- Bartender License
- Drivers License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
Spanish
Native or Bilingual
Timeline
Bartender
Shoot Ya Shot Sports Bar
09.2023 - Current
Server/Bartender
D'Mangu Restaurant & Lounge
11.2022 - 09.2023
Phlebotomist
University of Rochester
02.2022 - Current
Phlebotomist
Rochester Regional Health
01.2016 - 01.2022
Home Health Aide
Interim Healthcare
01.2013 - 12.2016
Manager
Versatility Enterprises
01.2013 - 11.2014
- Bartender License
- Drivers License
Esthetics - Esthetics
Shear Ego International School of Hair Design
CPT - Phlebotomy
Bryant & Stratton College
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