Katherine Guzman
Dinuba,CA
Summary
Experienced Skilled Nursing Business Office and Accounts Receivable Leader with 33 years of expertise in SNF billing, AR oversight, collections, trust accounting, and regulatory compliance. Proven ability to improve financial performance, streamline processes, and train high-performing teams across multiple facilities. Strong communicator with deep knowledge of Medicare, Medicaid, HMO, and third-party billing.
Overview
32
32
years of professional experience
Work History
Director of Accounts Receivables
Jericho Care Group
11.2023 - 01.2026
- Oversaw AR operations across multiple skilled nursing facilities, ensuring accuracy, compliance, and timely collections.
- Directed all billing and collection activities in alignment with state and federal regulations.
- Developed and implemented AR policies, procedures, and best practices to improve financial performance.
- Monitored team efficiency and implemented process improvements to strengthen outcomes.
- Ensured regulatory compliance and maintained up-to-date knowledge of billing requirements.
- Provided leadership and cross-departmental support to enhance operational effectiveness.
Accounts Receivables Consultant
NewGen Administrative Services
Montabello, CA
05.2022 - 11.2023
- Oversaw AR functions for multiple Central and Northern California SNFs.
- Conducted AR aging reviews with administrators and business office teams to ensure timely collections.
- Supported billing, triple check, and month-end processes.
- Managed trust accounts and ensured adherence to policies and procedures.
- Identified barriers to collections and reported issues to leadership.
Accounts Receivables Consultant
PACS - Providence Administrative Services
10.2021 - 07.2022
- Provided AR oversight for multiple facilities. Trained staff, led aging reviews, and strengthened billing and collection processes.
Accounts Receivables Consultant
Renew Health Care
Monrovia, CA
05.2019 - 11.2021
- Provided AR oversight for multiple facilities. Trained staff, led aging reviews, and strengthened billing and collection processes.
Business Office Manager
Oakwood Gardens Care Center
Fresno, CA
10.2017 - 05.2019
- Business Office Manager
Business Office Manager
Linwood Meadows Care Center
Visalia, CA
03.2013 - 08.2017
- Managed SNF billing for Medicare, Medicaid, HMO, and third-party payers.
- Oversaw ADRs, daily census, collections, deposits, posting, and TAR submissions.
- Assisted with admissions and managed Resident Trust accounts.
- Supported all administrative functions and ensured compliance with facility policies.
Accounts Receivables Biller
Plum Healthcare
Visalia, CA
08.2012 - 03.2013
- Completed mass billing projects under the direction of the AR Director and Consultant.
- Supported development and growth of the Business Office Manager role.
Business Office Manager / SNF Biller
Pacific Gardens Nursing
Fresno, CA
08.1993 - 03.2012
- Managed SNF billing for Medicare, Medicaid, HMO, and third-party payers.
- Oversaw ADRs, daily census, collections, deposits, posting, and TAR submissions.
- Assisted with admissions and managed Resident Trust accounts.
- Supported all administrative functions and ensured compliance with facility policies.
Education
Certification - Business Administration
Fresno Institute of Technology
Fresno, CA01-1992
High School Diploma - undefined
01-1984
Skills
- SNF Billing
- Medicare/Medicaid/HMO
- ADR Management
- AR Aging Review
- Collections
- Month-End Close
- Triple Check
- Resident Trust
- Office Administration
- Staff Training
- Audits
- Compliance
- Team Leadership
Timeline
Director of Accounts Receivables
Jericho Care Group
11.2023 - 01.2026
Accounts Receivables Consultant
NewGen Administrative Services
05.2022 - 11.2023
Accounts Receivables Consultant
PACS - Providence Administrative Services
10.2021 - 07.2022
Accounts Receivables Consultant
Renew Health Care
05.2019 - 11.2021
Business Office Manager
Oakwood Gardens Care Center
10.2017 - 05.2019
Business Office Manager
Linwood Meadows Care Center
03.2013 - 08.2017
Accounts Receivables Biller
Plum Healthcare
08.2012 - 03.2013
Business Office Manager / SNF Biller
Pacific Gardens Nursing
08.1993 - 03.2012
High School Diploma - undefined
Certification - Business Administration
Fresno Institute of Technology