Katherine Hernandez Perez
Woodbridge,Virginia
Summary
Hardworking Environmental Services Housekeeper with background in medical housekeeping services and strong work ethic. Managed housekeeping team in large hospital complex for 1 years. Excellent communications skills and high cleanliness standards leading to outstanding results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Skilled cleaning team member bringing years of experience in commercial and institutional environments.
Overview
4
4
years of professional experience
1
1
Language
Work History
Sales Representative Manager
ELITE METRO CORP
09.2020 - 10.2023
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Organized promotional events and interacted with community to increase sales volume.
- Optimized territory coverage, effectively allocating resources to maximize sales potential across various regions.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Paid attention to detail while completing assignments.
- Cultivated interpersonal skills by building positive relationships with others.
- Learned and adapted quickly to new technology and software applications.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Processed customer service orders promptly to increase customer satisfaction.
CASHIER
SARKU JAPAN
02.2021 - 06.2022
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Restocked and organized merchandise in front lanes.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Assisted customers with returns, refunds and resolving transaction issues.
- Self-motivated, with a strong sense of personal responsibility.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Performed cash, card and check transactions to complete customer purchases.
Cashier
Charleys Philly Cheese Steak
06.2022 - 11.2022
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Addressed customer needs and made product recommendations to increase sales.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Learned duties for various positions and provided backup at key times.
- Handled cash with high accuracy and took care to check bills for fraud.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
EVS Housekeeper
Pmm Companies
05.2023 - Current
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Operated electronic backpack vacuums and floor sweepers.
- Contributed to the overall success of the facility by actively participating in continuous improvement initiatives and quality assurance measures.
- Maintained floor cleaning and waxing equipment.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
- Responded to emergency sanitation needs in prompt and professional manner, alerting hazmat professionals in alignment with OSHA requirements.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Attendant supports professional staff in caring for the surgical patient .
- Cleaning of surgical suites and equipment of the Operation Room(OR) , PACU, Endoscopy , Urgent Care
Education
Benson High School
Omaha, NE11.2015
Skills
Power Equipment Operation
undefinedTimeline
EVS Housekeeper
Pmm Companies
05.2023 - Current
Cashier
Charleys Philly Cheese Steak
06.2022 - 11.2022
CASHIER
SARKU JAPAN
02.2021 - 06.2022
Sales Representative Manager
ELITE METRO CORP
09.2020 - 10.2023
Benson High School
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