Katherine Hill
Parker,CO
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Eager to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Store Manager
Dream Dinners
Parker, CO
11.2018 - Current
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Assessed operational efficiency of the store's departments.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Education
Some College (No Degree) - Business
Colorado Mesa University
Grand Junction, COSkills
- Supply Ordering
- Report Generation
- Store operations oversight
- Customer Service Management
- Budget Administration
- Operations Management
- Employee Training
- Reliable
- Store Opening and Closing
- Relationship building and management
- Flexible Schedule
- Multitasking and Organization
- Sales expertise
- Team Leadership
- Inventory Control
References
References available upon request.
Timeline
Store Manager
Dream Dinners
11.2018 - Current
Some College (No Degree) - Business
Colorado Mesa University
Similar Profiles
Brooks TuckerBrooks Tucker
Operations Support at Dream Dinners BellaireOperations Support at Dream Dinners Bellaire
Deborah Stevens MooreDeborah Stevens Moore
Operations Manager (Part-time) at Dream DinnersOperations Manager (Part-time) at Dream Dinners
Jill KovachJill Kovach
Operations Manager Assistant/Food Prep Associate at Dream DinnersOperations Manager Assistant/Food Prep Associate at Dream Dinners