Katherine Hill

Dedicated retail professional with a strong focus on enhancing customer satisfaction. Proven ability to assess customer needs and communicate effectively, leading to increased sales and a welcoming store environment.

• Volunteer, Henderson County Public Library-Main Branch, 10/22-Present, Improving sorting of library materials for both the circulation department and the Genealogy room., Aiding patrons with research questions.
• Volunteer, Pack Memorial Library, North Carolina Room, Asheville, NC, 07/19-03/20, Achieved accessibility with finding aids for archival collections., Resolved issues with disaster recovery and preservation of archival collections.
• Volunteer, Western Regional Archives, Asheville, NC, 06/17-11/17, Preserved and initiated aids for finding archival materials., Reviewed acquisitions of archival holdings at the Western Regional Archives.
• Volunteer, UNC/Greensboro Walter Clinton Jackson Library, SCUA, Greensboro, NC, 10/16-02/17, Developed research guides for online access to patrons., Completed relabeled folders for the Home Economic Pamphlet collection.
• Practicum, Military Collections Intern, State Archives of North Carolina, 06/16-07/16, Preserved and organized six collections varying from WWI to WWII., Utilized LCSHs, AAT, and DACS with creation of accessible finding aids in Microsoft Word.
• Student Metadata and Digitization Technician, UNC/Greensboro, Walter Clinton Jackson Library, Greensboro, NC, 09/15-06/16, Transformed archival documents through digitization using both Epson and Book Eye scanners., Overhauled digitized materials with Adobe Photoshop and Microsoft Excel., Revitalized digitized materials in Adobe Bridge before uploading them into CONTENTdm., Achieved transcription and accessibility of oral history interviews in Microsoft Word.