Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Languages
References
Hobbies
Timeline
Volunteer
Katherine Jaquiss

Katherine Jaquiss

Corpus Christi,TX

Summary

Flexible Game Day Operations Attendant with proven customer service skills to meet demands of a busy arena. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote the best and enjoyable game day experiences.

Overview

5
5
years of professional experience
5
5

Certifications

Work History

Intern

Corpus Christi Sports Commission
Corpus Christi, TX
01.2024 - Current
  • Analyzed problems and worked with teams to develop solutions.
    Sorted and organized files, spreadsheets, and reports.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Interacted with customers by phone, email, or in-person to provide information.

Official, Facility Attendant and Special Events

Recreational Sports (Texas A&M University - CC)
08.2023 - Current
  • Customer Service.
  • Gym Operations.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Game Day Operations.
  • Information Desk.
  • Ref Games.

Game Crew Set Up and Fan Engagement

Islander Athletics (Texas A&M University - CC)
01.2023 - Current
  • Game Operations.
  • Enhancement of game day experiences for students.
  • Score Board.
  • Lights.
  • Sound.
  • Advertisement/Marketing.


Front Desk Receptionist and Assistant Coach

Next Level Innovation Basketball Training
03.2019 - 07.2022
  • Established a competitive schedule.
  • Coordinated practice.
  • Mentored athletes.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Confirmed appointments, communicated with clients, and updated client records.

Bartender

Holiday Inn Downtown Marina
07.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Customer Service.
  • Hospitality.
  • Crafted special drink and cocktail menu items for seasonal offerings.

Hostess, Server and Runner

Saltgrass Stakehouse
06.2022 - 04.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Customer Service.
  • Hospitality.

Education

Bachelor of Science - Sports Management And Marketing

Texas A&M University - Corpus Christi
Corpus Christi, TX
05.2024

High School Diploma -

International Leadership Of Texas
Keller, TX
05.2021

Skills

  • Facility Management
  • Marketing
  • Promotion
  • Sales
  • Coaching
  • Customer Service
  • Microsoft Office
  • Excel
  • Teams
  • Word
  • Communication
  • Critical Thinking
  • Organizational Leadership

Volunteer Experience

NBA San Antonio Spurs

Front Bank Center - San Antonio

Winter of 2023

  • Game Day Presentation & Operations

Southland Conference Volleyball Championship Tournament

Texas A&M University - Corpus Christi

Fall of 2023

  • Game Day Crew Set Up and Coin Toss

NIRSA Flag Football Regional Championship

Texas A&M University - Corpus Christi

Fall of 2023

  • Score Keeping, Hospitality, Game Crew Set Up and Broadcasting.

Texas Amateur Athletic Federation (TAAF Games)

Cabaniss Athletic Complex

Summer of 2022

  • Hospitality & Organizational Leadership

VFit Productions

Waters Edge Park

Spring of 2023

  • Customer Service, Event Day Set Up, Hospitality

Gulf Coast Humane Society

Corpus Christi, TX

February, 2022 - Currently

  • Animal Care for Rescues

Certification

  • Social Media Marketing Certification - Hootsuite
  • Content Marketing - Hubspot
  • CPR
  • TABC
  • Food Handlers

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working
Mandarin
Limited Working

References

Joey Jewell

Corpus Christi Sports Commission Head Director

Visit Corpus Christi

400 Mann St. | Corpus Christi, TX 78401

(361) 881-1885

Misty Kesterson

Clinical Associate Professor | Internship Coordinator

Department of Kinesiology and Military Science

Texas A&M University - Corpus Christi

6300 Ocean Dr. | Corpus Christi, TX 78412

(361) 825-3299

Marcus Moser

Recreational Sports Specialist

Texas A&M University - Corpus Christi

6300 Ocean Dr. | Corpus Christi, TX 78412

(361) 825-2983

Robert Morales

Manager of the Holiday Inn

Holiday Inn Downtown Marina

707 N Shoreline Blvd, Corpus Christi TX 78401

(361) 779-2892

Hobbies

  • Have been playing piano for 15 years now.
  • Play recreational basketball, soccer and flag football.

Timeline

Intern

Corpus Christi Sports Commission
01.2024 - Current

Official, Facility Attendant and Special Events

Recreational Sports (Texas A&M University - CC)
08.2023 - Current

Bartender

Holiday Inn Downtown Marina
07.2023 - Current

Game Crew Set Up and Fan Engagement

Islander Athletics (Texas A&M University - CC)
01.2023 - Current

Hostess, Server and Runner

Saltgrass Stakehouse
06.2022 - 04.2023

Front Desk Receptionist and Assistant Coach

Next Level Innovation Basketball Training
03.2019 - 07.2022

Bachelor of Science - Sports Management And Marketing

Texas A&M University - Corpus Christi

High School Diploma -

International Leadership Of Texas

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