Katherine Jones
McKinney,TX
Summary
Motivated Customer Service Professional with extensive experience in fast-paced environments. Developed strong communication skills and technical expertise in patient care, emphasizing precision and customer satisfaction. Focused on transitioning skills into new fields to deliver high-quality support and exceptional service.
Overview
1
1
year of professional experience
Work History
Optometric Technician/Receptionist
Hollingsworth Family Eye care
McKinney, TX
06.2025 - Current
- Working with customers of all ages, assisting with the eye exams and doing pre-tests. Managed front desk operations and Helped resolve issues.
- Assisted in patient intake, ensuring accurate data entry and documentation.
- Operated diagnostic equipment to conduct preliminary eye exams and vision tests.
- Educated patients on contact lens care and proper eyewear selection.
Education
Associates of Science -
Collin College
McKinney, TX09.2026
High school diploma - undefined
Rock Hill High School
Frisco, TX05.2025
Skills
- Teamwork
- Medical scheduling
- Patient care
- Ophthalmology
- Optical experience
- Medical office experience
- Medical terminology
- Insurance billing
- Customer service
- Multitasking
- Patient communication
- Medical scheduling
- Insurance billing
Timeline
Optometric Technician/Receptionist
Hollingsworth Family Eye care
06.2025 - Current
High school diploma - undefined
Rock Hill High School
Associates of Science -
Collin College