Katherine Kent
Yukon
Summary
Proven sales closer with a strong track record of exceeding goals and driving revenue. Expert in building rapport, identifying buyer needs, and sealing the deal with confidence and precision. Seasoned Sales Consultant with background in residential real estate and customer service. Proven skills in lead generation, sales negotiation, and contract management have led to successful outcomes for both clients and developers alike. Strengths include market analysis, strategic planning, and fostering strong client relationships that drive repeat business. Previous roles have resulted in growth of sales revenue and increased client satisfaction ratings.
Overview
9
9
years of professional experience
Work History
New Home Sales Consultant
LGI Homes
Yukon
03.2023 - Current
- Performed administrative tasks such as scheduling appointments or processing paperwork.
- Developed marketing materials such as brochures, flyers, postcards. to promote new home communities.
- Organized open houses for newly constructed homes to attract more buyers.
- Salesperson of the Quarter first Quarter in the Business
- Maintained a comprehensive knowledge of the local real estate market including pricing trends, competitive offerings, and availability of land parcels.
- Attended industry events such as home shows or conventions to network with other professionals in the field.
Certified Sales Executive
Patriot Auto Group
Chandler
07.2018 - 02.2023
- Developed promotional strategies to enhance customer engagement and drive sales.
- Assisted customers in selecting vehicles based on their needs and preferences.
- Assisted with the training of new sales associates.
- Built repeat customer base by driving excellent loyalty program and data capture.
Internet Sales Manager
Patriot Auto Group
Chandler
01.2017 - 07.2021
- Interact with customers inquiring about vehicles online via email, live chat, and messaging platforms. Provide detailed information on vehicles and address questions
- Convert remote leads and internet sales inquiries into sales appointments at the dealership. Employ follow-up and customer relationship skills.
- Provide ongoing online support to customers during vehicle delivery and aftersale. Encourage positive reviews.
- Continuously work to improve online sales processes, update listings, and learn new digital selling techniques and platforms.
- Collaborate with marketing team to analyze web traffic, identify online customer base, support initiatives, and maximize lead conversion.
Funding Manager
Patriot Auto Group
Chandler
01.2017 - 07.2018
- Approve or deny financing applications based on customer creditworthiness
- Coordinate and communicate with lenders, banks, and other financial institutions regarding loan approvals, stipulations, documentation, etc.
- Guide customers through completing financing paperwork and ensure all required forms are filled out properly
- Stay current on federal and state regulations pertaining to auto lending and financing
- Build and maintain relationships with credit unions, banks, and other lending sources
- Educate and train other members of the sales team on latest financing options and processes
Skills
- Client relations and networking
- Competitive analysis
- Communication skills
- Customer growth strategies
- Motivated team player
- Negotiation tactics
- Prospecting techniques
- Solution selling expertise
References
- Derek Sing, Pro Tech Professionals, 580.736.3866
- Victoria Warren, Realtor at Bailee and Co Realty, 405.886.0287
- Darrin Mills, General Manager at Fletcher Auto, 417.622.6937, dmills@fletcherauto.com
Education - High School
Churchland High School, 4301 Cedar Ln, Portsmouth, VA, 23703
Timeline
New Home Sales Consultant
LGI Homes
03.2023 - Current
Certified Sales Executive
Patriot Auto Group
07.2018 - 02.2023
Internet Sales Manager
Patriot Auto Group
01.2017 - 07.2021
Funding Manager
Patriot Auto Group
01.2017 - 07.2018