Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Killmeyer

Aspen

Summary

Dynamic hospitality professional with extensive experience in fine dining, art sales, and excelling in operations management and staff development. Proven track record in enhancing customer/buyer satisfaction through exceptional service and effective problem-solving. Skilled in revenue management and fostering positive team engagement, driving success in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Manager & Maitre D

The Monarch Steakhouse
10.2024 - Current
  • Manage and motivate employees to be productive and engaged in work.
  • Balance multiple office & FOH tasks within established timeframes. (i.e opening, closing, handling cash & tips)
  • Deliver professional, organized, and safe environment for employees and patrons.
  • Enhance customer experience by providing outstanding hospitality, maintaining guest relations, and ensuring high-quality service delivery.

Personal Assistant to the Owner

Topher Straus Fine Art
08.2021 - Current
  • · Copywriting & e-commerce presences for online galleries and catalogues.
  • Hybrid travel for in-person sales & networking o the Western
  • · Slope.
  • Handling, inspecting, delivering and installing work to different galleries around Colorado.

Maitre D

Hillstone Restaurant Group - R+D Kitchen
06.2023 - 11.2024
  • Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service.
  • Trained, coached and evaluated subordinates to raise performance to company standard.
  • Served as leader of FOH team by assigning duties, work stations and responsibilities.

Venue Manager

Wheeler Opera House
07.2022 - 06.2023
  • Supervised events from start to finish using effective crowd control methods & safety precautions.
  • Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
  • Sell, distribute, and organize ticket sales for venue.
  • Uphold the City of Aspen standard by providing outstanding hospitality.

Guide/Guest Relations

Aspen Art Museum
12.2022 - 08.2023
  • Led guided tours, ensuring safety and engagement for diverse groups.
  • Collaborated with team members to design immersive educational programs.
  • Provide knowledge on current exhibition, artist, and engage in educational & meaningful conversation.

Gallery Manager

Mystic Trinity Fine Art
05.2021 - 02.2022
  • · Manage website & media platforms. Identify KPI's and track user engagement online weekly.
  • · Serve as curator & handle all art within the gallery.
  • · Close sales and manage all operations both online & in-gallery.
  • Collaborate 1-1 with guests, artists, and their art pieces.
  • Host all gallery events & coordinate future events.

Education

Bachelor of Arts - Fine Art & Media

Shippensburg University of Pennsylvania
Shippensburg, PA
05-2015

Skills

  • Operations management
  • Staff development
  • Sales techniques
  • Revenue management
  • Hospitality Management

Timeline

Manager & Maitre D

The Monarch Steakhouse
10.2024 - Current

Maitre D

Hillstone Restaurant Group - R+D Kitchen
06.2023 - 11.2024

Guide/Guest Relations

Aspen Art Museum
12.2022 - 08.2023

Venue Manager

Wheeler Opera House
07.2022 - 06.2023

Personal Assistant to the Owner

Topher Straus Fine Art
08.2021 - Current

Gallery Manager

Mystic Trinity Fine Art
05.2021 - 02.2022

Bachelor of Arts - Fine Art & Media

Shippensburg University of Pennsylvania

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