Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katherine Kim

Austin,TX

Summary

Partner Success Associate at Expedia Group with a proven track record in exceeding KPIs through innovative workflow strategies. Skilled in data analysis and partner relationship management, I leverage written and verbal communication to enhance collaboration and drive revenue growth. Committed to optimizing team performance and achieving strategic goals in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Partner Success Associate

Expedia Group
Austin, Texas
09.2024 - Current
  • Exceeded KPI benchmarks under PGA Agile metrics by initiating new workflow strategies that improved time management and supported team efficiency; collaborated closely with my manager to increase ARM pitch volume for the quarter through targeted coaching and strategic planning.
  • Provided 1:1 coaching to fellow associates, helping to meet their KPIs by sharing best practices, offering feedback, and guiding workflow optimization; currently, I serve as the HEP pillar for the team, partnering with HEP leaders to push relevant BML notifications that support Agile goals.
  • Drove $13.7M in YTD opportunity value with $30M pitched with a 37% success rate, while managing daily outreach to 10–12 partners to resolve BML fixes and pitch revenue-driving promotions.

B2B Sales/Sales Admin

Posco International Corporation
Troy, USA
05.2024 - 07.2024
  • Prepared and supervised PO and SO documents from entry to delivery, while sustaining accurate CRM data to ensure client satisfaction and effective B2B sales operations under contract negotiations for partnering Tesla and Stellantis accounts
  • Monitored automotive market trends, inventory levels, and shipments by coordinating with warehouse and mills, while budgeting expenses and sales through SAP
  • Utilized bilingual proficiency in English and Korean daily for effective communication, weekly meetings, and collaboration with native Korean-speaking coworkers and partnering AAPC and MPPC clients

Event Planning/Management Intern

Continental
St. Clair Shores, USA
05.2023 - 08.2023
  • Coordinated and directed formal events held in the Infinity and Ovation yachts for 150-300 guests
  • Organized supplies and set-up required for each day-to-day event operation while ensuring detailed inspection of meeting spaces prior to and post event
  • Led client events through effective planning, communication, and management, resulting in managed events to hold record of high success rates

Front Desk Receptionist Intern

Marriott
East Lansing, USA
01.2023 - 05.2023
  • Greeted and acknowledged guests at the front desk while following proper check-in procedures to ensure high quality service and increased customer loyalty
  • Checked guest information in PMS system while printing daily reports and group resumes hourly
  • Efficiently handled traveling arrangements, room service requests, and personal documentation for guests

Education

Bachelor of Arts - Hospitality Business

Michigan State University
East Lansing, MI
04.2024

Skills

  • Data analysis
  • Account management
  • Partner relationship management
  • Proficient in Excel, Tableau, Word, Outlook, Powerpoint
  • Hotel Industry Data Analytics
  • Proficient understanding in PMS and POS
  • Fluent in Korean and English

Certification

  • Certification in Hotel Industry Analytics

Timeline

Partner Success Associate

Expedia Group
09.2024 - Current

B2B Sales/Sales Admin

Posco International Corporation
05.2024 - 07.2024

Event Planning/Management Intern

Continental
05.2023 - 08.2023

Front Desk Receptionist Intern

Marriott
01.2023 - 05.2023

Bachelor of Arts - Hospitality Business

Michigan State University

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