Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Generic
Katherine Kingsbury

Katherine Kingsbury

Cleveland,Ohio

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Customer-oriented General Manager with 10 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen. Service-oriente General manger focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills. Service-oriented General manager focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills. Knowledgeable General Manager with over 10 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable General Manager with strong ability in operations. Offering hospitality and professionalize . Highly organized, proactive and punctual with team-oriented mentality. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

General Manager

Taco Bell
Lancaster, PA
06.2011 - 07.2014
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.

General Manager

k.f.c Kazi Food inc
Lancaster, PA
05.2012 - 09.2013
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.

Education

BBA - Business Management

Hacc
Lancaster, PA
07-2013

Associate of Applied Science - Registerd Nurse

Kent State University
Kent, OH
06-2011

Skills

  • Service Quality Improvement
  • Staff Development
  • Staff Management
  • Staff Training
  • Staff Motivation
  • Staff Supervision
  • Deadline-Oriented
  • Multi-Unit Operation Management
  • Budget Development
  • Budget Forecasts
  • Project Management
  • Workflow Planning
  • Motivation
  • Safety Assurance
  • Performance Analysis
  • Administrative Skills
  • Effective Leader
  • Negotiation Skills
  • Human Resources Leadership
  • Budgeting And Cost Control Strategies
  • Risk Management
  • Labor Cost Controls
  • Time Management
  • Proficient In POS
  • Inventory Control
  • Customer Experiences
  • Exceptional Interpersonal Communication
  • Sales
  • Employee Scheduling
  • Departmental Operations Management
  • Interpersonal Skills
  • Market Analysis
  • Team Player
  • Team Training And Development
  • Market Growth
  • Data Review
  • Loss Prevention
  • Staff Training/Development
  • Profit And Loss Accountability
  • Time And Resource Optimization
  • Problem Resolution
  • Customer Relationship Management

Affiliations

  • Family time with my children

Certification

  • Food and Safety
  • Servsafe
  • #1 in Market for Sales Revenue and meeting Quarterly Quota's
  • Effective Communication

Languages

English
Professional

References

References available upon request.

Timeline

General Manager

k.f.c Kazi Food inc
05.2012 - 09.2013

General Manager

Taco Bell
06.2011 - 07.2014

BBA - Business Management

Hacc

Associate of Applied Science - Registerd Nurse

Kent State University
Katherine Kingsbury