Katherine Kish
Pittsburgh,Pennsylvania
Summary
Dynamic esthetician and nail technician with a proven track record at More Tranquillity, excelling in advanced facial techniques and exceptional customer service. Skilled in building lasting client relationships and enhancing satisfaction through personalized care. Proficient in infection control and social media marketing, driving engagement and repeat business.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Esthetician/Nail Technician
More Tranquillity
Sharpsville, PA
02.2025 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
Sales Associate
Chico's FAS
Grove City, PA
01.2023 - Current
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Office Cleaner
Independant
Boardman, OH
04.2021 - 08.2022
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
- Maintained high standards of cleanliness and sanitation in office spaces, contributing to healthier work environment.
- Reinforced compliance with health and safety regulations through adherence to cleaning protocols.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Education
Esthetician/Nail Technician Certificate - Esthetics/Nail Technology
Laurel Technical Institute
Hermitage, PA05-2024
High School Diploma -
Springfield Local
New Middletown, OH06-2022
Skills
- Customer service
- Multitasking and organization
- Extractions and pore cleansing
- Social media marketing
- Eyebrow shaping and tinting
- Infection control
- Advanced facial techniques
- Sales background
- Superior attention to detail
- Makeup application techniques
Certification
- Licensed Esthetician
- Licensed Nail Technician
Timeline
Esthetician/Nail Technician
More Tranquillity
02.2025 - Current
Sales Associate
Chico's FAS
01.2023 - Current
Office Cleaner
Independant
04.2021 - 08.2022
Esthetician/Nail Technician Certificate - Esthetics/Nail Technology
Laurel Technical Institute
High School Diploma -
Springfield Local