Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Kravil

Riverside,NJ

Summary

Knowledgeable and dedicated customer service professional with extensive experience in industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer/patient satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

20
20
years of professional experience

Work History

Bookkeeper

Delran High School
10.2003 - Current
  • Maintained and processed invoices, deposits, and money logs.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Reconciled and corrected issues with financial records.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Night Manager

Dredge Harbor Dockside Cafe
07.2010 - 09.2021
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Created nightly shift task lists to assign duties to each employee.
  • Trained and mentored new and existing staff to achieve best practices.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
  • Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.

Server

Breakfast Nook Cafe
07.2011 - 05.2020

Served food and beverages promptly with focused attention to customer needs.

  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

General Studies

Community College of Philadelphia1
Philadelphia, PA

High School Diploma -

Palmyra High School
Palmyra, NJ
06.1985

Skills

  • Fund Accounting Software
  • Payment Calculation
  • Transaction Entry
  • Handling Confidential Materials
  • Calculating Deductions
  • Personal Bookkeeping
  • Financial Management
  • Accounts Payable Management
  • Bookkeeping
  • Serve Customers
  • Safe Food Handling Practices
  • Standard Operating Procedures Proficient
  • Staff Supervision
  • Active Listening
  • Managing Deliveries
  • Staff Management
  • Customer Relations
  • Job and Task Observation
  • Billing and Filing
  • Payment Processing
  • Electronic Systems

Timeline

Server

Breakfast Nook Cafe
07.2011 - 05.2020

Night Manager

Dredge Harbor Dockside Cafe
07.2010 - 09.2021

Bookkeeper

Delran High School
10.2003 - Current

General Studies

Community College of Philadelphia1

High School Diploma -

Palmyra High School
Katherine Kravil