Katherine Larson
Thornton
Summary
Dedicated student with expertise in food sanitation and safety, customer satisfaction, and telephone etiquette. Committed to enhancing team performance, I bring a diligent approach that has earned consistent praise from peers. With a proven track record of reliability, poised to contribute to the achievement of team goals.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
The Home Depot
05.2023 - Current
- Provided exceptional customer service by assisting customers with orders, returns, and product inquiries
- Managed inventory for customer orders, ensuring accuracy and timely fulfillment
- Processed sales transactions, returns, and Home Depot credit card payments while promoting store credit options
- Utilized online systems to track orders, create new purchases, and maintain store organization
- Communicated with customers regarding order pickups, refunds, and special requests
- Collaborated with other store locations to secure products for customers
- Pulled and set aside orders for customer pickup, including curbside assistance
- Operated multiple departments, including the Paint Desk, Pro Desk, and general registers, to improve efficiency
- Assisted with truck rentals, loaded customer purchases, and maintained store cleanliness
- Built relationships with customers to enhance satisfaction and drive repeat business
Cook
Aokee’s
06.2022 - 09.2022
- Monitored food items, maintaining guidelines for temperature, taste, and quality
- Made smoothies, ice creams, and sundaes according to recipes set by the establishment
- Stored and rotated food products properly, maintaining freshness
- Taking stock of and ordering ingredients
- Opening and closing duties
- Cleaning the outdoor area surrounding the Aokee's stand
- Helping to run the nearby Dippin' Dots stand
Education
High School Diploma -
Holy Family High School
05.2023
College sophomore -
Benedictine College
Atchison, KansasSkills
- Service excellence
- Cleaning and organization
- Dietary Restriction support
- Proper food storage
- Ingredient and merchandise restocking
- Safety Management
Timeline
Customer Service Associate
The Home Depot
05.2023 - Current
Cook
Aokee’s
06.2022 - 09.2022
College sophomore -
Benedictine College
High School Diploma -
Holy Family High School
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Evan Majarais SmithEvan Majarais Smith
Front-End Operations Associate at The Home DepotFront-End Operations Associate at The Home Depot
Samantha BogertSamantha Bogert
Appliance Sales Associate at The Home DepotAppliance Sales Associate at The Home Depot
OSMAR VAZQUEZOSMAR VAZQUEZ
Sales Associate at The Home DepotSales Associate at The Home Depot
Whitnee SmitWhitnee Smit
Senior Lead at Winnebago IndustriesSenior Lead at Winnebago Industries