Landon Miller

Customer Service Associate

Pizza Hut

Huffman

06.2024 - Current

Assisted customers with menu selections and order placements.
Handled cash and processed payments accurately.
Maintained cleanliness and organization of dining area and kitchen.
Collaborated with team members to ensure timely food preparation.
Resolved customer complaints with professionalism and empathy.
Monitored inventory levels and restocked supplies as needed.
Provided training to new associates on company policies and procedures.
Supported promotional campaigns by explaining menu specials to customers.
Greeted customers and identified their needs.
Kept work area neat, clean, and well-stocked at all times.
Resolved customer inquiries in a timely manner.
Demonstrated active listening skills when responding to customer questions and complaints.
Provided information about products and services available to customers.
Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
Handled cash register operations accurately during peak times.
Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
Performed additional duties as assigned by management team.
Followed policies and procedures to meet or exceed established performance requirements.
Trained new hires on products and services, best practices, and protocols to reduce process gaps.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
Maintained knowledge of current sales promotions and new product releases.
Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
Took special orders in person and over telephone, generating additional revenue every month.