Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cameron J. Murphy

Huffman

Summary

Accomplished warehouse manager with strong skills in inventory management and order processing. Known for effective team leadership and maintaining high customer service standards, ready to drive operational success.

Overview

12
12
years of professional experience

Work History

Manager

Poppa Johns Pizza
Humble
01.2023 - Current
  • Delegated work to staff, setting priorities and goals.
  • Monitored staff performance and addressed issues.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.

Warehouse Manager/ Customer Service

Single Supply Source, LLc
Huffman
01.2014 - 12.2024
  • Assisted customers with product inquiries and service requests.
  • Processed orders and managed inventory efficiently.
  • Handled customer complaints and resolved issues promptly.
  • Maintained accurate records of customer interactions and transactions.
  • Collaborated with team members to enhance service delivery.
  • Handled escalated customer service issues professionally and courteously.
  • Handled customer billing errors by researching issues in system and asking detailed questions.
  • Entered, updated and maintained comprehensive and up-to-date customer information in CRM database.
  • Generated quotes, processed payments and documented customer communications.
  • Maintained accurate records of customer interactions and transactions for future reference.

Education

Some College (No Degree) - Information And Computer Systems

Lone Star College
Houston, TX

Skills

  • Staff delegation
  • Performance monitoring
  • Customer service standards
  • Inventory management
  • Order processing
  • Customer service
  • Staff management
  • Product management

Timeline

Manager

Poppa Johns Pizza
01.2023 - Current

Warehouse Manager/ Customer Service

Single Supply Source, LLc
01.2014 - 12.2024

Some College (No Degree) - Information And Computer Systems

Lone Star College
Cameron J. Murphy