Katherine Lowry
Orlando,FL
Summary
Results-oriented professional known for strong leadership and effective problem-solving capabilities. Excelled in team management, handling over 1500 guests hourly, and spearheaded training programs. Skilled in AutoCAD and renowned for exceptional organizational abilities. Achievements include developing comprehensive training materials and ensuring operational excellence in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Attractions Operator EPIC Universe
Universal Orlando Resort
Orlando, FL
07.2024 - Current
- Collaborating with various departments, including the Creative team and contractors, to maintain safety throughout the project site.
- Performing daily safety checks on rides and attractions to ensure compliance with safety standards.
Attractions Trainer
Universal Orlando Resort
Orlando, FL
03.2021 - 07.2024
- Maintained a clean and safe working environment.
- Engaged with a team of 25 to manage interactions with over 1500 hourly guests.
- Maintained structured documentation to assist with new hire training.
- Resolved issues encountered by guests and team members.
- Provided guidance on how best utilize resources when introducing new attractions or activities at existing locations.
- Performed regular maintenance checks on equipment used during training activities, ensuring that all items are functioning properly before use.
- Created a guide booklet to be used in our controls booth to help assist with communicating with guests and team members when needed.
Attractions Hostess
Walt Disney World Resorts
Orland, FL
01.2020 - 01.2021
- Guided Guests and cast members into following all protocols to maintain a safe atmosphere for all
- Managed and manipulated controls and tower position of attraction with Attentiveness
- Served as a resource for guests with concerns, challenges, and questions about park facilities
- Responded to guests inquiries in a timely manner while providing excellent customer service.
Education
Associate of Arts -
Tallahassee Community College
Tallahassee, FL05-2017
Associate of Science - Computer Aided Drafting and Design
Valencia College
Orlando, FLSkills
- Strong communication and organizational skills
- Great conceptual skills
- Flexibility in the work environment
- AutoCAD entry-level
- Microsoft Office
- Revit entry-level
- Drafting capability
Accomplishments
- Attractions Trainer
- Team Member of the Month on three separate occacions
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native language
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceHealthcare benefitsWork from home optionPersonal development programsPaid sick leave401k matchSoftware
Microsoft
Timeline
Attractions Operator EPIC Universe
Universal Orlando Resort
07.2024 - Current
Attractions Trainer
Universal Orlando Resort
03.2021 - 07.2024
Attractions Hostess
Walt Disney World Resorts
01.2020 - 01.2021
Associate of Arts -
Tallahassee Community College
Associate of Science - Computer Aided Drafting and Design
Valencia College
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