Summary
Overview
Work History
Education
Skills
Timeline
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RONALD RUIZ PINO

Orlando,FL

Summary

Adaptable business professional pursuing an associate’s degree in business finance from Valencia College. with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

3
3
years of professional experience

Work History

Epic Universe Attractions Commissioning, Team Lead

Universal Orlando Resort
Orlando, USA
03.2024 - Current
  • Coordinate communication among various departments.
  • Executed ride tests in collaboration with Universal Creative and Tech Services.
  • Developed incentive programs to help bolster a safer and more efficient operation.
  • Expertly managed confidential data related to the Epic Universe Project.
  • Adjusted schedule as needed to ensure consistent team coverage.
  • Motivated staff through positive reinforcement techniques.
  • Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
  • Conducted regular performance evaluations, providing constructive feedback and personalized coaching.

Attractions Attendant, Trainer

Universal Orlando Resort
Orlando, USA
09.2022 - 03.2024
  • Conducted training sessions for new team members on standard operating procedures.
  • Operate the control booth maintaining efficient ride operations and managing communication
  • Addressed team member concerns and questions promptly.
  • Participated in safety committee and trainer meetings to stay current with operational knowledge.
  • Committed to delivering outstanding guest service to theme park visitors.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Operated ride control panels and monitored ride performance during operation.
  • Trained new employees on ride operations, pointing out safety mechanisms and features.

Sales Associate, Supervisor

Colorvision International
09.2021 - 09.2022
  • Performed cashier duties when necessary during peak business periods or unexpected absences.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Relay important information and earnings summaries to management.
  • Resolved customer complaints in a timely manner while maintaining a positive attitude towards customers.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Trained, managed and motivated employees to promote professional skill development.
  • Provided constructive feedback to employees regarding their job performance.
  • Performed cashier duties when necessary during peak business periods or unexpected absences.
  • Performed cashier duties when necessary during peak business periods or unexpected absences.

Education

Associate's Degree - Business Administration, Finance

Valencia College
07.2026

Skills

  • Communication
  • Customer Service
  • Multitasker
  • Strategic Problem-Solving
  • Leadership
  • Growth Mindset
  • Relationship building
  • Bilingual
  • Cash handling
  • Adaptability

Timeline

Epic Universe Attractions Commissioning, Team Lead

Universal Orlando Resort
03.2024 - Current

Attractions Attendant, Trainer

Universal Orlando Resort
09.2022 - 03.2024

Sales Associate, Supervisor

Colorvision International
09.2021 - 09.2022

Associate's Degree - Business Administration, Finance

Valencia College

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RONALD RUIZ PINO