Katherine Lumpkins
Georgetown
Summary
Developed expertise in client relationship management within customer-focused environment. Skilled in analyzing client needs and delivering customized solutions. Seeking to transition into new field where these abilities can drive success and foster growth.
Overview
3
3
years of professional experience
Work History
Bev cart/Bartender
Teravista Golf Course
04.2024 - Current
- Process cash, credit card, and electronic transactions accurately while maintaining detailed sales records.
- Manage inventory by restocking beverage carts, storage areas, and service stations to support daily operations.
- Deliver exceptional customer service in a fast-paced environment while building positive guest relationships.
- Utilize POS systems and digital payment platforms to process transactions efficiently.
- Maintain organized and sanitary workspaces in compliance with health and safety standards.
Insurance Agent
PHP
08.2023 - 02.2024
- Maintained an active Texas insurance license while assisting prospective clients with insurance products and services.
- Managed client communications and follow-up activities to support business development efforts.
- Maintained accurate customer information and documentation throughout the sales process.
- Demonstrated strong communication, problem-solving, and relationship-building skills in a professional environment.
CA/Server/Call center
Ascension Seton Williamson Hospital
02.2023 - 07.2023
- Entered and verified patient information, dietary restrictions, and orders in electronic record systems with accuracy and attention to detail.
- Assisted patients while coordinating with nurses and staff to address questions and support daily operations.
- Maintained confidential records and ensured compliance with healthcare policies and procedures.
- Supported administrative functions including call handling, scheduling, and documentation management.
Education
High School Diploma - General Studies
Stony Point High School
05-2022
Skills
- Call Center & Phone Etiquette
- Basic Tech & Computer Skills (Docs, Sheets) including minor hardware maintenance and repair
- Customer service
- Quotes and sales
- Client relationship management
- Professionalism and ethics
Languages
English
Timeline
Bev cart/Bartender
Teravista Golf Course
04.2024 - Current
Insurance Agent
PHP
08.2023 - 02.2024
CA/Server/Call center
Ascension Seton Williamson Hospital
02.2023 - 07.2023
High School Diploma - General Studies
Stony Point High School