Katherine Luna
BRIGHT LA MIRADA PHARMACY
Pico Rivera,CA
11
years of professional experience
Dedicated and dependable Pharmacy Clerk with over 10 years of experience providing exceptional customer service in a fast paced retail pharmacy. Skilled in prescription check out processing, inventory management, cash handling, and maintaining patient confidentiality. Known for strong organizational skills, attention to detail, and the ability to work efficiently as part of a healthcare team.
Work History
Pharmacy Clerk
10 Years 10 Months- Provide outstanding customer service while assisting patients with prescription pick-up and pharmacy-related questions.
- Assist pharmacists and pharmacy technicians with daily workflow and administrative tasks.
- Managed and maintained OTC(over the counter) inventory, ensuring products were properly stocked and organized.
- Verify and update patient demographic and insurance information.
- Handle cash, credit cards accurately.
- Answer incoming phone calls and direct customer inquiries appropriately.
- Call patients to let them know their prescriptions are ready for pick up.
- Organize prescription bins and ensure medications are ready for customer pick-up.
- Follow HIPAA regulations and maintain strict patient confidentiality.
- Keep the pharmacy clean, organized, and compliant with company policies
Education
High School Diploma
Skills
Customer Service
Pharmacy Operations
Point-Of-Sale (POS) System
HIPAA Compliance
Inventory Management
Cash Handling
Data Entry
Multitasking
Communication
Teamwork
Attention to Detail
Timeline
Pharmacy Clerk
BRIGHT LA MIRADA PHARMACY
12.2015 - CurrentRead More
El Rancho High School
High School Diploma
Read More