Katherine MacIntyre
Walnut Creek,United States
Summary
Dedicated and customer-focused individual with over a year of experience in retail, specializing in hands-on customer service. Skilled in assisting customers with product inquiries, troubleshooting, and recommendations. Proficient in handling and distributing pool chemicals while ensuring adherence to safety protocols. Demonstrated ability to work independently and as part of a team, with experience as a key holder responsible for opening and closing the store. Additionally, experienced as an assistant coach, providing valuable support and guidance.
Overview
2
2
years of professional experience
Work History
Lead Sales Associate
Leslie's Pool Supplies
Concord, CA
06.2022 - 08.2023
- Provided exceptional customer service by assisting customers with product inquiries, troubleshooting, and recommendations.
- Demonstrated expertise in handling and distributing pool chemicals, ensuring compliance with safety protocols.
- Acted as a key holder, responsible for opening and closing the store, ensuring security and proper cash handling procedures.
- Organized store displays for maximum visibility of products.
- Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
- Monitored stock levels, identified discrepancies, and reported them to management.
Assistant Coach
Mount Diablo Unified School District
Walnut Creek, CA
05.2021 - 06.2022
- Assisted head coach with training sessions, drills, and game strategies.
- Provided mentorship and guidance to team members, fostering a positive and supportive environment.
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
- Observed health and safety guidelines and protocols during practice sessions and game to help players avoid injuries.
- Developed training and exercise programs to meet individual requirements and team play strategies.
Education
High School Diploma -
Northgate High School
Walnut Creek, CA05-2021
Skills
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Attention to detail and accuracy
- Reliable and responsible, with experience as a key holder
- POS Systems
- Inventory and Stocking
Timeline
Lead Sales Associate
Leslie's Pool Supplies
06.2022 - 08.2023
Assistant Coach
Mount Diablo Unified School District
05.2021 - 06.2022
High School Diploma -
Northgate High School
Similar Profiles
Nedra WilsonNedra Wilson
Assistant Store Manager at Leslie's Pool SuppliesAssistant Store Manager at Leslie's Pool Supplies
Christian FerrerChristian Ferrer
Cherry Picker Operator/Forklift Operator at Leslie's Pool SuppliesCherry Picker Operator/Forklift Operator at Leslie's Pool Supplies
Benjamin CannonBenjamin Cannon
Sales Associate at Leslie's Pool SuppliesSales Associate at Leslie's Pool Supplies
Blaine MackBlaine Mack
Lead Sales Associate at Leslie's Pool SuppliesLead Sales Associate at Leslie's Pool Supplies
MARIA ALEXANDRA SKARIC RIOSMARIA ALEXANDRA SKARIC RIOS
Account Representative at Medimas EpsAccount Representative at Medimas Eps