Katherine Mack
New Braunfels,TX
Summary
Professional Public Relations Representative with seven years of experience in devising successful media strategies and orchestrating special events. Meticulous in managing and carrying out special events by arranging for media presence, composing written documents, booking photographers, reserving event venues and preparing eye-catching graphics. Highly adept in authoring speeches, press releases and marketing materials. Able to skillfully manage multiple tasks and meet tight deadlines in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Manager / Head Bartender
Inferno's Wood Fired Oven & Spirits
New Braunfels, TX
09.2021 - Current
- Oversaw daily operations, ensuring team adherence to company policies and procedures.
- Developed training materials and facilitated onboarding for new staff members.
- Streamlined communication processes between departments to enhance workflow efficiency.
- Enhanced customer satisfaction by addressing service issues promptly and effectively.
Administrative Assistant
My Title Company of Texas
San Antonio, TX
04.2020 - 07.2021
- Coordinated scheduling and maintained calendars for senior management, ensuring timely meetings and appointments.
- Managed correspondence, including emails and phone calls, fostering clear communication between departments.
- Assisted in preparing reports and presentations, enhancing visual appeal and accuracy of information shared.
- Enhanced client relations by addressing inquiries promptly and maintaining professional communication standards.
Account Manager
Smart Solutions
San Antonio, TX
01.2019 - 02.2020
- Developed and maintained strong client relationships to enhance customer satisfaction.
- Coordinated project timelines to ensure timely delivery of services and solutions.
- Conducted regular account reviews to identify growth opportunities and address client needs.
- Executed strategic account management plans, aligning services with business objectives.
Education
High School Diploma -
Claudia Taylor "Lady Bird" Johnson High School
San Antonio, TX05.2014
Bachelor of Science - Public Relations, Advertising, And Applied Communication
Texas State University
San Marcos, TX12.2018
Skills
- Superior verbal and written communication skills
- Speechwriting and messaging
- Technical knowledge
- Efficient under pressure
- Campaign development
- Correspondence management
- Data collection and analysis
- Strategic planning and execution
- Training and mentoring
Timeline
Manager / Head Bartender
Inferno's Wood Fired Oven & Spirits
09.2021 - Current
Administrative Assistant
My Title Company of Texas
04.2020 - 07.2021
Account Manager
Smart Solutions
01.2019 - 02.2020
High School Diploma -
Claudia Taylor "Lady Bird" Johnson High School
Bachelor of Science - Public Relations, Advertising, And Applied Communication
Texas State University
Awards
Academic Excellence Award in Public Speaking
I was elected as one of five presenters from 250 students to deliver a campus-wide address; recognized for outstanding clarity, delivery, and impact.