Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager / Head Bartender
Red Jug Pub
Oneonta, NY
07.2021 - 11.2025
Mentored and trained new employees on policies.
Managed daily operations including scheduling, budgeting, event planning and inventory.
Provided support for customers and employees by addressing complaints and problems quickly and efficiently.
Demonstrated leadership in managing teams of up to 40 employees.
Conducted interviews for potential employees.
Event planning including live music and catering, followed by detailed documentation of how the event went and what could be done better.
Trained new employees on proper bartending techniques including mixing drinks, cash and credit transaction with POS system and appropriate way to speak to customers.
Overseeing health, food and safety regulations
Prepared beverages according to mixing and presentation standards and recipes.
Intern
Delaware County Probation
Delhi, NY
03.2023 - 06.2023
600 Hours
Prepared assessments and paperwork, case plans, computer document entry, and scored risk and needs assessments. Assisted with visitations with juvenile clients, while shadowing with a probation officer. As well as, sat in on investigations.
Lifeguard
Town Pool
Oneonta, NY
06.2016 - 08.2021
Head Lifeguard
Oversees the pool area, ensuring safety of patrons, and implements safety precautions. Effectively communicates with patrons to ensure their safety and enjoyment. Possess leadership skills to be reliable during emergent situations.
Conducted swimming lessons for children ages 2-15.
Education
Masters of Information Technology Management -
Keller Graduate School of Management
03-2027
Bachelors of Technology - Criminal Justice | Concentration In Information Technology
SUNY Morrisville
Morrisville, NY
05-2023
Skills
Customer service
Team leadership
Time management
Verbal and written communication
Staff training and development
Complex Problem-solving
Certification
FEMA Fundamentals of Emergency Management (December 5, 2021)
FEMA Leadership and Influence (October 17th, 2022)
Timeline
Intern
Delaware County Probation
03.2023 - 06.2023
Manager / Head Bartender
Red Jug Pub
07.2021 - 11.2025
Lifeguard
Town Pool
06.2016 - 08.2021
Masters of Information Technology Management -
Keller Graduate School of Management
Bachelors of Technology - Criminal Justice | Concentration In Information Technology