Katherine Madrigal
Johnston,RI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Flexible hard worker ready to learn and contribute to team success.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Capable professional knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues.
Adaptable professional in office and administrative support, known for high productivity and efficient completion of tasks. Specialize in data entry, record management, and customer service, ensuring smooth operational flow. Excel in organization, time management, and communication, utilizing these skills to meet and exceed workplace demands.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Bartender/Waitress Supervisor
Bishop Hill Tavern
Johnston, Rhode Island
11.2020 - Current
- Prepared and served a variety of cocktails and beverages to guests.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Managed inventory levels and restocked supplies as needed.
- Managed staff, hiring and training.
- Bar managing.
- Coodinate and Managed liquor providers.
- Trained new bartenders on drink preparation and bar protocols effectively.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Resolved customer complaints in a professional manner.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Education
Bachelor of Arts - Importations And Exportation And Logistics
University Castro Carazo Costa Rica
Johnston, Ri 02.2008 - 12.2012
Skills
- Cocktail preparation
- Bar management
- Inventory control
- POS operation
- Inventory management
- Order fulfillment
- Supply chain coordination
- Logistics documentation
- Effective communication
- Client relations
- Customer service
- Punctual and dependable
- Shipping documentation
- Shipment tracking
- International logistics
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Previous Jobs outside the Country (Costa Rica)
- Bank Teller
- Hotel receptionist
- Hotel Guests Service
- Gym front desk
- Restaurant cashier
Certification
- TIPS certificate
- ServSafe Manager Certificate
References
References available upon request.
Timeline
Bartender/Waitress Supervisor
Bishop Hill Tavern
11.2020 - Current
Bachelor of Arts - Importations And Exportation And Logistics
University Castro Carazo Costa Rica
02.2008 - 12.2012