Katherine Mandato
Scott Air Force Base,IL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
Work History
Senior Living Director
Cedar Trails Senior Living
Freeburg, IL
08.2023 - Current
- Processed patient intake information and updated medical records prior to treatment.
- Scheduled evaluations and procedures for patients.
- Communicated with patients to ensure quality of care and develop care plans.
- Demonstrated flexibility during changes to patient care practice.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Patient Care Coordinator
Oral Surgery Hawaii
Honolulu, HI
12.2022 - 05.2023
- Processed patient intake information and updated medical records prior to treatments
- Scheduled evaluations and procedures for patients
- Communicated with patients to ensure quality of care and develop care plans
- Demonstrated flexibility during changes to patient care practice.
Director of Admissions
Palm Garden of Sun City Center
Sun City Center, FL
04.2015 - 06.2018
- increased overall census
- maintain and increase relationships with physicians, hospitals and area healthcare facilities
- plan and host quarterly events
- review all incoming referrals , provide a quick response to referral source
- verified insurance, got authorization prior to patient admitting
Patient Care Coordinator
New Horizon
Winter Haven, FL
03.2011 - 03.2015
- Processed patient intake information and updated medical records prior to treatment.
- Scheduled evaluations and procedures for patients.
- Communicated with patients to ensure quality of care and develop care plans.
- Assisted with ordering of medications
Education
Some College (No Degree) - Business Administration
Ridge Technical College
Winter Haven, FLSkills
- ability to excel under pressure
- Insurance Verification
- Time management
- team player
- flexible
- creative thinker
- self motivated
- strong customer service
- Appointment Scheduling
- Meeting Preparation
- Payment Collection
- Insurance Practices
- Sales management
- Verbal and written communication
- Sales proficiency
- Sales closing
- Sales and Marketing
references
- Will provide references upon request
Timeline
Senior Living Director
Cedar Trails Senior Living
08.2023 - Current
Patient Care Coordinator
Oral Surgery Hawaii
12.2022 - 05.2023
Director of Admissions
Palm Garden of Sun City Center
04.2015 - 06.2018
Patient Care Coordinator
New Horizon
03.2011 - 03.2015
Some College (No Degree) - Business Administration
Ridge Technical College
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