Katherine McKim
Sherman Oaks,CA
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
DLS Events LLC
10.2022 - Current
- - Delivered top-tier customer service to festival patrons across nation at music festivals such as Project Glow, Moonrise, When We Were Young, Skyline, and Lost Lands.
- Maintained high-energy, fast pace festival environment and ensured patrons' enjoyment.*
- Assisted in load-in/load out of festivals.
Bartender/Event Manager
SHKR LLC
02.2021 - 08.2023
- Bartending and event management for SHKR LLC, a premier mobile bartending and staffing service.
- Designed customized craft cocktail menus and bar decor tailored to each client's event, including birthdays, open houses, fundraisers, and music festivals.
- Consistently provided exceptional customer service and client satisfaction.
Bartender, Bottle Service Waitress, VIP Hostess
Mpire Club
08.2014 - 08.2023
- Served high customer volumes.
- Maintained highest level of customer service
- Managed and maintained strong relationships with existing clients whilst reaching out to and establishing new client relations.
- Coordinated reservations for VIP guests.
- Expanded brand awareness by distributing content through social media accounts
- Handled large cash transactions
- Trained new staff on protocol, sales techniques and product promotion
- Delivered premium experience for patrons.
Skills
- Customer Service
- Adaptability
- Fast Learner
- Suggestive Selling
- Project Management
- Interpersonal Communication
- Working Well In Team Setting
- Service and Detail Oriented
- Beverage Preparation
- Payment Processing
- Food Service
- Liquor, Beer, and Wine Knowledge
Certification
- TiPS Certified
- ABC Certified
- TAM Certified (Nevada)
References
- Adrian Kundumal - Owner of Mpire Club
Phone: (301) 938-9900 - Veronica Zane - General Manager at Mpire Club
Phone: (301) 820-5557
Email: Veronica@mpireclub.com - Rochelle Julich - Founder/CEO of SHKR LLC
Phone: (703) 489-8914
Email: Rochelle@SHKR.co
Timeline
Bartender
DLS Events LLC
10.2022 - Current
Bartender/Event Manager
SHKR LLC
02.2021 - 08.2023
Bartender, Bottle Service Waitress, VIP Hostess
Mpire Club
08.2014 - 08.2023
- TiPS Certified
- ABC Certified
- TAM Certified (Nevada)
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