Katherine Medrano

Hours per week: 40

• Interviewed patients and family members to obtain demographic and financial information required for medical services and insurance billing.
• Pre-registered patients for procedures and appointments while ensuring compliance with hospital, government, and insurance requirements.
• Verified insurance coverage and informed patients of financial responsibilities prior to services.
• Maintained accurate patient records and entered data into hospital computer systems.
• Coordinated with multiple hospital departments and physician offices to confirm appointments and procedures.
• Managed work queues to ensure timely completion of patient registration tasks.
• Collected deposits, co-payments, and outstanding balances.
• Notified financial advocates when patients required assistance due to lack of insurance coverage.

Locations:

• John F. Kennedy International Airport — Queens, NY
• Stewart International Airport — New Windsor, NY
• Assisted with staffing coverage at Westchester County Airport — White Plains, NY

Hours per week: 40

• Maintained security of sterile airport boarding areas to prevent threats to aviation safety.
• Conducted passenger and baggage screening using X-ray machines, metal detectors, and physical inspection procedures.
• Verified passenger identification and travel documents for authenticity and compliance with federal aviation security regulations.
• Identified prohibited items and potential security threats during screening operations.
• Performed physical bag inspections and passenger pat-downs following TSA screening protocols.
• Monitored checkpoint operations and maintained situational awareness in high-volume airport environments.
• Communicated security procedures clearly to passengers while maintaining professionalism and order.
• Completed incident reports documenting prohibited items and security violations.
• Completed more than 100 hours of training in improvised explosive device (IED) detection and threat recognition.
• Assisted supervisors and supported checkpoint operations during staffing shortages.

Hours per week: 40

• Managed high-volume phone lines and directed calls to over 150 recruiters.
• Greeted applicants and visitors while maintaining a professional office environment.
• Reviewed resumes and scheduled candidate interviews with recruiters.
• Maintained applicant databases and entered candidate information accurately.
• Managed filing systems and processed employment documentation.
• Coordinated candidate testing sessions and interview preparation.
• Processed incoming and outgoing mail and maintained office supplies.

Hours per week: 40

• Managed busy switchboard and directed calls appropriately.
• Coordinated guest transportation and scheduled meetings.
• Maintained building security visitor lists and guest access records.
• Assisted with meeting preparation and coordination with outside vendors.
• Maintained client contact lists and organized information records.
• Trained temporary reception staff and processed building maintenance requests.

Hours per week: 40

• Assisted real estate agents with preparing property listings, client communications, and scheduling property showings.
• Provided prospective buyers with information regarding property features, pricing, and neighborhood locations.
• Responded to client inquiries by phone and in person while maintaining accurate records of communications.
• Coordinated appointments and property tours between clients and agents.
• Maintained organized files of property documents, contracts, and client records.
• Supported marketing efforts by distributing property information and assisting with listing presentations.
• Answered high-volume phone calls and routed messages to agents in a timely manner.
• Assisted clients with general questions regarding the home buying and mortgage process.