Katherine Mendez
Minneapolis,MN
Summary
With hands-on experience in healthcare and care navigation, I’ve dedicated myself to helping patients get the care they need by connecting them with the right resources and supporting seamless communication across care teams. I’m passionate about improving patient outcomes and making healthcare easier to navigate. In my next role, I’m looking for a dynamic, supportive team where I can continue to grow, contribute my knowledge, and help make a meaningful impact on both patients and the organization.
Overview
4
4
years of professional experience
Work History
Care Navigator
Northern Lights Healthcare
212 W Lake Street, Waconia, MN 55387
04.2025 - Current
- Served as a central point of contact for patients, families, and caregivers, providing guidance and assistance throughout their healthcare journey.
- Collaborated with healthcare providers to develop comprehensive care plans tailored to the individual needs of each patient.
- Guided patients with scheduling appointments, arranging transportation, and coordinating referrals between healthcare providers.
- Monitored patients' progress and followed up regularly to ensure adherence to care plans.
- Maintained accurate and up-to-date documentation of patient interactions, care plans, referrals, and progress notes using relevant healthcare software systems while adhering to privacy and confidentiality regulations.
Travel CNA
Ascendo Resources
08.2021 - 11.2023
- Provided direct patient care within a variety of clinical settings, including hospitals, long-term care facilities, and rehabilitation centers.
- Assisted patients with activities of daily living, such as bathing, dressing, and toileting.
- Complied with all company specific guidelines.
- Supported ambulation and physical therapy needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Collaborated with the nursing team to maintain a clean and organized patient environment.
Education
High School Diploma -
Spring Lake Park Senior High School
Spring Lake Park, MN06-2017
Skills
- Medical Terminology Knowledge
- Excellent verbal and communication skills
- Ability to adapt to new environments and work effectively within diverse work settings
- Strong organizational and time management skills
- Exceptional attention to detail
References
Available upon request
Timeline
Care Navigator
Northern Lights Healthcare
04.2025 - Current
Travel CNA
Ascendo Resources
08.2021 - 11.2023
High School Diploma -
Spring Lake Park Senior High School