Katherine Meyers
Saint Paul,MN
Summary
Dynamic leader with a proven track record at Applebee’s, adept in operations management and leadership, significantly enhancing team cohesion and customer satisfaction. Excelled in P&L management and strategic planning, driving substantial business growth. Expert in cultivating partnerships, achieving financial stability, and implementing cost-saving strategies without sacrificing quality.
Overview
20
20
years of professional experience
Work History
General Manager
Applebee’s
03.2020 - Current
- Managed budgets, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of individuals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Oversaw day-to-day operations of the restaurant, including staffing, inventory management, and quality control.
Kitchen Manager
Applebee’s
02.2010 - 03.2020
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
Line Cook
Applebee’s
02.2005 - 02.2010
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Skills
Leadership and team building
Problem Resolution
Operations Management
Team Player
Customer Relations
Relationship Building
Staff Training
Inventory Control
Employee Scheduling
Verbal and written communication
P&L Management
Labor Cost Controls
References
- Available upon request
Timeline
General Manager
Applebee’s
03.2020 - Current
Kitchen Manager
Applebee’s
02.2010 - 03.2020
Line Cook
Applebee’s
02.2005 - 02.2010