Katherine Meyers
Philadelphia,PA
Summary
I am someone who is outgoing, one who builds lasting interpersonal relationships, and maintains those relationships. I am a problem solver, and am enthusiastic about making things work. Helping people to be happy and satisfied with the outcome of their services and solutions they have received.
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.
Overview
30
30
years of professional experience
Work History
Customer Service Specialist
Payroll Service Solutions
Southampton, PA
03.2011 - Current
- Overview: Administrative duties, such as, filing, copying, faxing, scanning, and emailing
- Reviewing accuracy of invoices
- Promptly handle clients billing inquiries, questions, and issues
- Maintain compliance with regulations and procedures
- Daily problem solving and team building to achieve a positive outcome
Payroll Tech
Allegient Professionals
Marlton, NJ
01.2010 - 01.2011
- Payroll processing
- Data entry, copying, filing and managing calls
Payroll Specialist
Time Plus Payroll
Bensalem, PA
01.2005 - 01.2010
- Customer service, clerical work, data entry
- Payroll processing
Payroll Specialist
Payroll Data Systems
Phila, PA
01.2000 - 01.2005
- Customer Service
- Quality control, scanning files and generating reports
Customer Service
Globe Dye Works
Phila, PA
01.1995 - 01.1999
- Machine operation, Process Invoices/Billing, Shipping & Receiving
Education
High School -
Benjamin Franklin High School
Philadelphia, PAAssociate of Arts - English Composition
Community College of Philadelphia
Philadelphia, PASkills
- Outstanding Customer Service expertise
- Excellent organization skills
- Time management
- Ability to multi-task
- Manage numerous responsibilities
- Extraordinary attention to detail
- Extreme interpersonal skills
- Communication skills
Computer Experience
- Word
- Excel
- QuickBooks
Accomplishments
- Best Customer Service award
Timeline
Customer Service Specialist
Payroll Service Solutions
03.2011 - Current
Payroll Tech
Allegient Professionals
01.2010 - 01.2011
Payroll Specialist
Time Plus Payroll
01.2005 - 01.2010
Payroll Specialist
Payroll Data Systems
01.2000 - 01.2005
Customer Service
Globe Dye Works
01.1995 - 01.1999
High School -
Benjamin Franklin High School
Associate of Arts - English Composition
Community College of Philadelphia