Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Miller

Riverview

Summary

Skilled Office Manager with 17 years of comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.

I have taken many CE Courses such as Dr. Paul Homely, Susan Black and the Scheduling Institute.

Overview

25
25
years of professional experience
1994
1994
years of post-secondary education

Work History

Insurance Coordinator

Best Impression Dental
01.2020 - 01.2025

R.D.A. and Office Manager

Santo Trufolo D.M.D
01.2009 - 01.2020

R.D.A. and Office Manager

Natalie McComber D.M.D
01.2005 - 01.2009

E.F.D.A and Office Manager

Kevin Krause D.M.D.
01.2003 - 01.2005

Guest Service Representative

Walt Disney World- Grand Floridan
01.2000 - 01.2005

Education

Customer Service -

Disney Institute
Lake Buena Vista, FL
10.2003 - 03.2003

Toms River High School South
Toms River, NJ

CDA - Dental Assistant

Toms River Vocational And Technical School
Toms River, NJ
08.1990 - 06.1991

Skills

  • Proficient on most dental programs, such as Dentrix open dental soft Dexis
  • Knowledgeable of all HMO and PPO plans
  • Sending dental and medical ADA and CPT codes for insurance claims
  • Knowledgeable in all aspect Including comprehensive implant cases
  • Knowledgeable in all treatment planning phases
  • Claims processing
  • Medical billing
  • Customer relationship management
  • Data analysis
  • Effective communication
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Conflict resolution
  • Time management
  • Insurance verification
  • Policy administration
  • Microsoft office
  • Account management
  • Prior authorization processing

Timeline

Insurance Coordinator

Best Impression Dental
01.2020 - 01.2025

R.D.A. and Office Manager

Santo Trufolo D.M.D
01.2009 - 01.2020

R.D.A. and Office Manager

Natalie McComber D.M.D
01.2005 - 01.2009

Customer Service -

Disney Institute
10.2003 - 03.2003

E.F.D.A and Office Manager

Kevin Krause D.M.D.
01.2003 - 01.2005

Guest Service Representative

Walt Disney World- Grand Floridan
01.2000 - 01.2005

CDA - Dental Assistant

Toms River Vocational And Technical School
08.1990 - 06.1991

Toms River High School South
Katherine Miller