Katherine Miller
Lehi,UT
Summary
Results-driven professional with expertise in performance management, operations, and staff training. Proven ability to enhance learning outcomes and streamline processes, contributing to team success and organizational efficiency.
Overview
11
11
years of professional experience
Work History
Applied Health Course Grader Evaluator
BYU Pathway Worldwide
04.2024 - Current
- Evaluated student assignments for clarity, accuracy, and adherence to guidelines.
- Provided constructive feedback to students to enhance learning outcomes.
- Collaborated with faculty to ensure alignment of grading criteria and standards.
- Maintained detailed records of submitted assignments and grades for tracking purposes.
Sales Operations Manager
Blue Raven Solar
02.2019 - 03.2023
- Developed and implemented sales forecasting models to optimize resource allocation and meet targets.
- Trained and mentored junior staff on best practices in sales operations and data analysis tools.
- Collaborated with marketing to align strategies, boosting lead generation and conversion rates effectively.
- Facilitated communication between sales, customer service, and finance departments to enhance overall workflow efficiency.
Teaching Assistant
Brigham Young University Psychology Department
01.2018 - 12.2018
- Facilitated engaging discussions in undergraduate psychology courses, enhancing student understanding of core concepts.
- Organized workshops and study sessions that fostered collaborative learning environments among students.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Testing Administrator
Brigham Young University
08.2015 - 02.2018
- Administered diverse testing programs to ensure compliance with academic standards and institutional policies.
- Mentored junior staff on best practices in test administration, fostering a collaborative team environment.
- Coordinated logistics for large-scale examinations, ensuring seamless operations across multiple venues.
- Improved overall testing experience for students with the use of appropriate accommodations and modifications as needed.
Research Assistant
Brigham Young University Neurology Department
01.2016 - 12.2017
- Assisted in data collection and analysis using statistical software, enhancing project accuracy and reliability.
- Developed presentations to communicate research findings effectively to academic audiences, improving knowledge dissemination.
- Contributed to the completion of multiple research projects, managing time effectively to meet deadlines.
- Conducted fieldwork as needed, collecting vital data to supplement existing research efforts.
Education
Bachelor of Science - Neuroscience
Brigham Young University
Provo, UT12-2018
Skills
- Report development
- Papers evaluation
- Faculty collaboration
- Knowledgeable about Excel
- Time management
- Staff training and development
- Operations management
- Performance management
- Sales techniques
- Budget control
- Recruiting and interviewing
- Trend analysis
Timeline
Applied Health Course Grader Evaluator
BYU Pathway Worldwide
04.2024 - Current
Sales Operations Manager
Blue Raven Solar
02.2019 - 03.2023
Teaching Assistant
Brigham Young University Psychology Department
01.2018 - 12.2018
Research Assistant
Brigham Young University Neurology Department
01.2016 - 12.2017
Testing Administrator
Brigham Young University
08.2015 - 02.2018
Bachelor of Science - Neuroscience
Brigham Young University