Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katherine MINGKLIN

Las Vegas,NV

Summary

Offering 12 years of service industry experience. Highly skilled in serving high-volume customer base with enthusiasm and efficiency. Frequently commended for superior service and achieving company sales goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Model Cocktail Server

Encore Beach Club
01.2024 - Current
  • Boosted beverage sales through strategic upselling techniques
  • Contributed to team success by assisting co-workers during high-volume periods as needed
  • Worked with marketing teams to create marketing and promotional content for social media
  • Providing Forbes 5 Star Service in a dayclub setting

Model Cocktail Server

Wet Republic Ultra Pool
01.2023 - 10.2023
  • Adapted quickly to changing environments for continued professionalism under pressure
  • Managed cash transactions accurately, ensuring proper handling of payments and tips
  • Boosted beverage sales through strategic upselling techniques

Model Cocktail Server

XS Night Club
03.2018 - 11.2022
  • Maintaining multiple tables throughout the night
  • Responsible for financials: handling cash, credit cards, and authorizing room charges
  • Market and promote specific events for the Wynn property
  • Providing Forbes 5 Star Service in a night club setting

Model Bartender

Encore Beach Club
02.2016 - 11.2017
  • Preparing beverages and focusing on suggestive selling to increase revenue
  • Working in a fast paced, high volume venue
  • Providing Forbes 5 Star Service in a dayclub setting


Model Cocktail Server

Foxtail Night Club
07.2015 - 10.2015
  • Transitioned to a night club setting and understanding the all the regulations with over consumption
  • Built rapport with regular customers, remembering their preferences and making personalized recommendations
  • Utilized social media platforms to promote upcoming events and specials

Bartender

Twin Peaks Restaurants
03.2013 - 05.2016
  • Taking food orders accurately and delivered efficient service
  • Served high customer volumes during special events, nights, and weekends
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory

Education

Bachelors of Art - Integrated Marketing Communications

University of Nevada Las Vegas
Las Vegas, NV
06.2015

High Honors Diploma -

Sierra Vista High School
Las Vegas, NV
06.2010

Skills

  • Effective Verbal & Written Communication Skills
  • Multilingual
  • Very Organized
  • Ability to Multitask
  • Exceptional Customer Service
  • Worked in High Volume Settings
  • Windows/Mac
  • Cash & Credit Card Handling
  • Training New and Existing Staff
  • Suggestively Upsell Customers
  • Event Promotion
  • Integrated Marketing Communications
  • Speed and Efficiency
  • Reliability and Punctuality
  • POS system expertise

Certification

  • Health Card - Food Safety
  • TAM Alcohol Awareness
  • Non-Gaming

Timeline

Model Cocktail Server

Encore Beach Club
01.2024 - Current

Model Cocktail Server

Wet Republic Ultra Pool
01.2023 - 10.2023

Model Cocktail Server

XS Night Club
03.2018 - 11.2022

Model Bartender

Encore Beach Club
02.2016 - 11.2017

Model Cocktail Server

Foxtail Night Club
07.2015 - 10.2015

Bartender

Twin Peaks Restaurants
03.2013 - 05.2016

Bachelors of Art - Integrated Marketing Communications

University of Nevada Las Vegas

High Honors Diploma -

Sierra Vista High School

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Katherine MINGKLIN