Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
Timeline
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Katherine Monge

Westbury,NY

Summary

Ambitious nursing student with successful medical experience looking to work productively in a well organized and busy medical setting. Excellent multi-tasking profession anticipating to learn new skills and apply my hours of patient care to enhance medical office growth and success.

Overview

5
5
years of professional experience

Work History

Medical Assistant/Receptionist

LI Center for ENT
08.2021 - 05.2024
  • Ensured the cleanliness and maintenance of all exam rooms and equipments.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Proficiently utilized electronic health record system for documenting and sharing patient information while following HIPPA regulations.
  • Assisted in office procedures with physicians and prepped patients for laryngoscopy examinations.
  • Handled incoming phone calls and emails to assist patients in scheduling appointments and verify prescriptions at the pharmacy.
  • Update patient's paperwork and billing information.


Intern

The Bristal - A Memory Care Community
01.2023 - 05.2023
  • Responsible for administrating medication to resident's under surveillance of CNA on shift
  • Exceeded in obtaining vital signs and recorded data on EMR
  • Administrated COVID swab testing on each resident every week
  • Recorded medication audits on excel spreadsheet monthly for residents in first and second floor
  • Ensured proper medication and dosage is given at the correct time.

Medical Assistant/Receptionist

Primary Partner Care
04.2021 - 07.2021
  • Assisted front office staff in scheduling appointments, verifying insurance information, processing prescription requests, and checking in/out patients
  • Performed electrocardiograms and administrated urine cultures and urinalysis
  • Prep rooms for patients by cleaning, sanitizing, and restocking rooms and equipment daily
  • Collected patient information and performed vital signs
  • Obtained and verified patient information prior to drawing blood, labeling, and dispatching them for testing
  • Handled third-party phone calls from other doctors' offices, pharmacies, insurance companies, etc.

Crew Member

Dunkin Donuts
06.2019 - 08.2021
  • Responsible for delivering professional and friendly customer experiences by working as a team, to meet customer's needs and give them a reason to come back
  • Prepare customer orders according to operational and quality standards and serve them with enthusiasm in a clean, fast-paced environment
  • Train new employees in company policies and procedures, and product knowledge
  • Encouraged weekly follow-up discussions with new employees, regarding their work progress
  • Give feedback to management, regarding the new hires
  • Responsible for weekly inventory checklist, to ensure stock conditions and maintenance of store setup

Education

Bachelor of Science - Accelerated Nursing Program

Stony Brook University
Stony Brook, NY
05.2026

Science, Technology, and Society Major -

Farmingdale State College
Farmingdale, NY
12.2023

High School Diploma -

Holy Trinity High School
Hicksville, NY
06.2019

Skills

  • BLS certified, April 2024 Uniondale, NY
  • Organized, resourceful, and able to work independently
  • Critical thinking and proficient multitasking skills
  • Working experience with Microsoft Word, Excel, PowerPoint
  • Bilingual, English and Spanish

Accomplishments

  • Farmingdale State College Dean's List Recognition - 2020, 2021, 2022, 2023
  • High School Advanced Regents Diploma

Volunteer Experience

  • Food Pantry, 04/2022, Farmingdale, NY
  • Food Drive for Homeless, 01/2019, Hicksville, NY

Timeline

Intern

The Bristal - A Memory Care Community
01.2023 - 05.2023

Medical Assistant/Receptionist

LI Center for ENT
08.2021 - 05.2024

Medical Assistant/Receptionist

Primary Partner Care
04.2021 - 07.2021

Crew Member

Dunkin Donuts
06.2019 - 08.2021

Bachelor of Science - Accelerated Nursing Program

Stony Brook University

Science, Technology, and Society Major -

Farmingdale State College

High School Diploma -

Holy Trinity High School
Katherine Monge