Liletzy Ochoa
Tyler,Tx
Summary
Bilingual professional skilled at multitasking, highly organized, and time-efficient; excels in fast-paced environments, prioritizes tasks effectively, and delivers accurate, reliable results while communicating clearly across diverse populations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
Tyler Internal Medicine Associates
Tyler, TX
02.2022 - 04.2026
- Managed patient scheduling and appointments to optimize clinic workflow.
- Assisted with electronic health record management for accurate patient documentation.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Trained new staff on office procedures and software systems to ensure operational consistency.
- Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
Production Worker
Hangers Of Hope
Tyler, TX
08.2020 - 02.2022
- Trained new staff on equipment operation, safety protocols, and quality standards.
- Inspected finished products for quality assurance, identifying defects for corrective action.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Daycare Teacher
Tyler Christian Preschool
Tyler, TX
04.2019 - 08.2020
- Implemented daily classroom routines to promote structure and consistency for students.
- Collaborated with parents to address children's needs, enhancing communication and support for family engagement.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
Shift Leader
Southern Classic Chicken
Tyler
04.2018 - 04.2019
- Supervised daily operations to ensure quality and efficiency in food preparation and service.
- Trained and mentored team members on customer service best practices and operational procedures.
- Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.
- Analyzed workflow processes, identifying areas for improvement to boost productivity and efficiency.
Host/Food Service Worker
China Cafe
Tyler, TX
04.2016 - 02.2018
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest satisfaction.
- Developed strategies to improve guest flow during busy periods, increasing efficiency.
Education
High School Diploma -
John Tyler High School
Tyler, TX05.2019
Skills
- Medical receptionist experience
- Appointment scheduling
- Multitasking
- Positive attitude
- Cash Handeling
- CPR certified
- Bilingual
- CCMA Certified
- BLS Certified
- Computer Skills
- Phone Ettiquette
Certification
- CMAA - Certified Medical Administrative Assistant
- BLS Certified - Basic Life Skills
- CPR/AED Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant/Receptionist
Tyler Internal Medicine Associates
02.2022 - 04.2026
Production Worker
Hangers Of Hope
08.2020 - 02.2022
Daycare Teacher
Tyler Christian Preschool
04.2019 - 08.2020
Shift Leader
Southern Classic Chicken
04.2018 - 04.2019
Host/Food Service Worker
China Cafe
04.2016 - 02.2018
High School Diploma -
John Tyler High School