Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Katherine Mull

Slidell,LA

Overview

2
2
years of professional experience

Work History

Customer Service Representative

University Club Golf Course
Baton Rouge, LA
08.2022 - Current
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Soccer Referee

Baton Rouge Soccer Club
Baton Rouge , LA
08.2022 - Current
  • Monitored player conduct to ensure fair play and safety.
  • Communicated with coaches, players, and other officials to maintain order on the field.
  • Called fouls, offsides, handballs, and other infractions as needed.
  • Issued warnings or ejections for unsportsmanlike behavior.
  • Managed timekeeping duties during games.
  • Inspected playing fields prior to game start for proper markings and equipment setup.
  • Assisted in resolving conflicts between players or teams when necessary.

Education

Bachelor of Science - Biological Engineering

Louisiana State University
Baton Rouge, LA
05-2026

Skills

  • Lab Instrumentation
  • Laboratory Equipment Maintenance
  • Aseptic And Sterilization Techniques
  • Math Coding Software Experience
  • Microsoft Word, Powerpoint, and Excel Experience
  • Leadership
  • Communication
  • Costumer Service
  • Adaptability
  • Organization
  • Time Management
  • Critical Thinking

Affiliations

  • Soccer Team Captain (2020-2022)
  • National Honors Society Treasurer (2021-2022)
  • Student Council Treasurer (2021-2022)
  • Future Farmers of America Member (2017-2019)
  • High School Soccer State Champion (2020)

Timeline

Customer Service Representative

University Club Golf Course
08.2022 - Current

Soccer Referee

Baton Rouge Soccer Club
08.2022 - Current

Bachelor of Science - Biological Engineering

Louisiana State University

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Katherine Mull