Katherine Orantes
Paramount,CA
Summary
I have been able to provide strong customer service and time management skills. I have also proven ability to coordinate logistics and maintain client records while fostering positive relationships.
I am also organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
1
1
Language
8
8
years of professional experience
Work History
Administrative Assistant
360 Behavioral Health
08.2024 - Current
- Managed daily office operations, ensuring efficient workflow and communication among team members.
- Scheduled appointments and maintained calendars for multiple staff members, optimizing time management.
- Prepared and organized documentation for meetings, enhancing information accessibility and readiness.
- Assisted in maintaining confidential client records, ensuring compliance with privacy regulations.
- Coordinated logistics for training sessions and workshops, supporting professional development initiatives.
- Responded to inquiries from clients and staff promptly, fostering positive relationships and service satisfaction.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Real Estate Broker Assistant
Vida Vets
03.2024 - 03.2025
- Coordinated property showings and client meetings to enhance service delivery.
- Assisted in managing listings, ensuring accuracy and compliance with real estate regulations.
- Streamlined communication between clients and brokers to improve response times.
- Developed marketing materials for property listings, increasing visibility and interest.
- Researched market trends to support strategic decision-making for property sales.
Behavior Interventionist
360 Behavioral Health
11.2022 - 08.2024
- Trained and supported staff in effective behavior management techniques.
- Analyzed behavioral data to identify trends and areas for improvement, leading to more effective intervention strategies.
- Collaborated with families to reinforce behavioral interventions at home and in community settings.
- Monitored client progress, documenting changes and adjusting strategies as needed.
Store Manager
Shoepalace
03.2018 - 03.2021
- Directed daily operations, ensuring optimal store performance and customer satisfaction.
- Trained and mentored staff, fostering a collaborative and high-performance work environment.
- Analyzed sales data to identify trends, adjusting inventory and merchandising strategies accordingly.
- Implemented loss prevention measures, minimizing shrinkage while maintaining product availability.
- Developed staff schedules, optimizing labor costs while meeting customer demand during peak hours.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Education
Bachelor of Science - Sociology
California State University, Los Angeles
Los Angeles, CA05-2022
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Administrative support
- Time management
- File organization
- Microsoft outlook
- Customer and client relations
- Filing
- Customer relations
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Office management
- Database entry
- Dedicated team player
- Excel spreadsheets
- Microsoft PowerPoint
- Documentation and reporting
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
360 Behavioral Health
08.2024 - Current
Real Estate Broker Assistant
Vida Vets
03.2024 - 03.2025
Behavior Interventionist
360 Behavioral Health
11.2022 - 08.2024
Store Manager
Shoepalace
03.2018 - 03.2021
Bachelor of Science - Sociology
California State University, Los Angeles