KATHERINE ORTEGA
Las Vegas
Summary
Detail-oriented Secretary and Inventory Coordinator with a track record of enhancing workplace efficiency. Skilled in multitasking, maintaining accurate inventory levels, and fostering positive communication among teams. Committed to driving operational success through effective organization and support.
Overview
6
6
years of professional experience
Work History
Secretary and Inventory Cordinator
Juicebar at Lvac
Las Vegas, NV
08.2022 - 01.2026
- Coordinated communication between management and staff to facilitate smooth workflow.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Coordinated inventory management processes to ensure accurate stock levels and timely replenishment.
- Monitored inventory discrepancies and implemented corrective actions to enhance accuracy.
Medical Billing Specialist
Connect International Bpo
Managua, Nicaragua
11.2021 - 04.2022
- Processed medical claims using billing software to ensure accurate submissions and timely payments.
- Reviewed patient accounts for discrepancies, resolving issues to maintain billing integrity.
- Analyzed claim denials to identify trends and recommended strategies for resolution.
- Posted and adjusted payments from insurance companies.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
- Collected payments and applied to patient accounts.
Pharmacist Supervisor
Farmacias Mas Por Menos
Managua, Nicaragua
02.2020 - 12.2020
- Dispensed medications accurately and efficiently to ensure patient safety.
- Monitored drug interactions and provided counseling on medication usage.
- Managed inventory levels, ensuring availability of essential pharmaceuticals.
- Collaborated with healthcare providers to optimize patient treatment plans.
- Trained and mentored junior pharmacists, enhancing team performance and knowledge sharing.
- Supervised daily pharmacy operations, ensuring compliance with regulatory standards and company policies.
Education
Bachelor' Degree in Pharmaceutical Chemistry - Pharmaceutical Sciences
Jean Jacquess Rousseau
Nicaragua 07-2019
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Supply ordering
- Inventory purchasing
- Phone reception
- Fast learner
- Multitasking and time management
- Customer relations and communications
- Confidentiality and data protection
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Secretary and Inventory Cordinator
Juicebar at Lvac
08.2022 - 01.2026
Medical Billing Specialist
Connect International Bpo
11.2021 - 04.2022
Pharmacist Supervisor
Farmacias Mas Por Menos
02.2020 - 12.2020
Bachelor' Degree in Pharmaceutical Chemistry - Pharmaceutical Sciences
Jean Jacquess Rousseau