Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
References
Timeline
Generic

Katherine Osorio-Blanco

Madison,WI

Summary

Dynamic professional with extensive experience at Walgreens Pharmacy, excelling in compliance and collaboration with healthcare teams. Proven ability in cash handling and delivering exceptional customer service. A critical thinker with a keen attention to detail, adept at problem-solving and maintaining an organized environment to enhance customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Leader/Driver

YMCA
La Crosse, WI
05.2024 - Current
  • Organized and facilitated daily recreational activities for children, such as sports, arts and crafts, and outdoor games.
  • Assisted with meal preparation and clean up during snack, lunch and dinner times .
  • Ensured compliance with all applicable safety regulations and policies while on duty.

Pharmacy Technician

Walgreens Pharmacy
La Crosse, USA
08.2022 - Current
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Managed filing of prescriptions, both electronically and manually.

Teaching Assistant

University of Wisconsin- La Crosse
LaCrosse , WI
09.2024 - 12.2024
  • Maintained accurate records of student attendance, grades, and behavior reports.
  • Assisted teachers in creating lesson plans and providing instructional materials.

Teaching Assistant

University of Wisconsin- La Crosse
La Crosse, WI
09.2024 - 12.2024
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Handled clerical duties, managed classrooms and coordinated documents for teachers.

Associate

Sierra Trading Post
Madison, USA
09.2020 - 08.2022
  • Cleaned shelves, counters and tables to maintain organized store.
  • Prepared merchandise for purchase or rental.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Respite Care Provider for Kids on the Autism Spectrum

Fa,inc
Madison, USA
04.2019 - 08.2021

  • Encouraged independence by assisting with self-care tasks like laundry, meal preparation.
  • Managed challenging behaviors using de-escalation techniques according to established protocols.
  • Assisted in developing and implementing individualized care plans for clients.

Associate/Cashier

TJMAXX
Madison, USA
10.2019 - 01.2020
  • Handled returns, refunds, or exchanges as necessary per company policy.
  • Verified prices on items using price lists or scanners.
  • Stocked shelves with merchandise when needed.

Concession Stand/cashier

Goodman Aquatic Center
Verona, USA
05.2019 - 09.2019
  • Replenished condiment containers as necessary during shifts.
  • Provided friendly customer service to all guests.
  • Worked efficiently in fast-paced environment while paying close attention to detail.

Cashier/Server

Rocky Rococo
Madison, USA
09.2017 - 08.2019
  • Helped customers place orders, explained menu items, and suggested appropriate options for food allergy sufferers.
  • Replenished supplies behind the counter, at tables, and in customer stations to keep team efficiency, and the customers satisfied.
  • Maintained a presentable restaurant and store space by closely monitoring and meeting customer and team needs.

Education

University Of Wisconsin- LaCrosse - Psychology And Spanish

University Of Wisconsin- LaCrosse
La Crosse, WI
05-2025

High School - General Studies

James Madison Memorial High School
Madison, WI
05-2021

Skills

  • Cash handling
  • Bilingual
  • Product and service sales
  • Punctual
  • Customer service
  • Open-minded worker
  • Maintaining store appearance
  • Customer assistance
  • Outgoing
  • Problem solving
  • Critical thinker
  • Attention to detail

Languages

Spanish
Native/ Bilingual

Certification

  • Licensed to work in a pharmacy, dispense medications, and work with insurance in the state of Wisconsin

Accomplishments

Spanish Honors 2021

Nominee, The Eagle Advocate Award– The University of Wisconsin- La Crosse, May 2025
Nominated for the the work of one student at any point in their academic career who has made contributions to campus and community life regarding inclusive excellence, belonging, public policy, environmental stewardship, and/or community advocacy.

References

References available upon request.

Timeline

Teaching Assistant

University of Wisconsin- La Crosse
09.2024 - 12.2024

Teaching Assistant

University of Wisconsin- La Crosse
09.2024 - 12.2024

Leader/Driver

YMCA
05.2024 - Current

Pharmacy Technician

Walgreens Pharmacy
08.2022 - Current

Associate

Sierra Trading Post
09.2020 - 08.2022

Associate/Cashier

TJMAXX
10.2019 - 01.2020

Concession Stand/cashier

Goodman Aquatic Center
05.2019 - 09.2019

Respite Care Provider for Kids on the Autism Spectrum

Fa,inc
04.2019 - 08.2021

Cashier/Server

Rocky Rococo
09.2017 - 08.2019

University Of Wisconsin- LaCrosse - Psychology And Spanish

University Of Wisconsin- LaCrosse

High School - General Studies

James Madison Memorial High School

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