Katherine Palacios
Albany,NY
Summary
I am Resourceful Undergraduate Student Intern known for high productivity and efficient task completion. Skilled in research, data analysis, and project management. Excels in communication, teamwork, and adaptability, ensuring successful collaboration and problem-solving in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Customer Experience Sales Floor Associate
L.L. Bean
Albany, New York
09.2026 - Current
- Helped L.L.Bean customers choose products and outdoor gear.
- Provided apparel styling support and product suggestions on the sales floor.
- Guided customers in selecting clothing items tailored to their individual needs and preferences, fostering personalized shopping experiences.
- Communicated brand knowledge during personalized customer consultations
- Answered customer questions about apparel, footwear, and seasonal items.
- Organized sales floor through effective merchandising, folding, and restocking to enhance the customer shopping experience.
- Maintained appealing visual displays across retail boutique floor to attract and engage customers.
- Restocked merchandise on shelves to ensure product availability for customers. and organized apparel by color and size
- Maintained store to exacting visual standards by building attractive displays and merchandising products.
Undergraduate Student Intern
Office Of The Medicaid Inspector General
Menands, New York
02.2026 - 07.2026
- Executed data entry and analysis for Medicaid program audits, ensuring accuracy and compliance.
- Assisted in reviewing Medicaid compliance documentation for accuracy.
- Researched Medicaid regulations to inform project initiatives, contributing to informed decision-making.
- Coordinated with team members to prepare comprehensive reports on regulatory findings, enhancing understanding of compliance issues.
- Communicated findings to supervisors during team meetings and updates.
- Participated in training sessions on Medicaid policies and procedures.
- Organized files and maintained records for audit readiness.
- Maintained accurate records of all tasks completed during the internship period.
Sales Associate
JCrew
Buffalo, New York
08.2025 - 11.2025
- Engaged customers through conversation, enhancing their shopping experience.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Supported customer inquiries at service desk, addressing questions to boost satisfaction.
- Completed daily operational tasks, ensuring smooth workflow and maintaining accuracy.
Sales Associate
J.Crew Factory
Albany, NY
04.2025 - 07.2025
- Assisted customers in selecting clothing that matched their preferences, enhancing satisfaction and increasing sales potential
- Delivered exceptional customer service, fostering a welcoming shopping atmosphere that encouraged repeat visits
- Organized visual merchandise displays to attract customer attention and drive sales.
- Processed customer transactions at the cash register with accuracy, ensuring smooth checkout experiences accurately at the cash register.
Intern
Family Court
Albany, NY
03.2025 - 05.2025
- Researched family law procedures and relevant statutes to guide court staff in decision-making
- Organized case files and legal documents to improve accessibility for court staff
- Observed court proceedings to gain insight into judicial processes to the judicial system and professional workplace practices
- Performed various administrative tasks to support court operations while observing legal proceedings to gain comprehensive understanding of court operations
Server Assistant
Rain Modern Chinese
Albany, NY
04.2024 - 12.2024
- Greeted and escorted guests to tables, fostering a welcoming and pleasant dining atmosphere
- Facilitated quick table turnover during peak hours while ensuring cleanliness and organization
- Managed online orders with high accuracy to ensure timely fulfillment and customer satisfaction
Volunteer
Tivoli Farm
06.2024 - 09.2024
- Provided daily care for animals to ensure their health and well-being. by ensuring proper hydration through consistent water distribution for livestock.
- Supported daily farm operations by performing various animal care tasks and contributing to overall farm maintenance.
- Led educational tours for visitors to share knowledge about farm operations. on educational tours of the farm. to provide tours and share farm knowledge.
- Operated basic farm equipment, supporting daily tasks and ensuring smooth farm operations.
Education
Bachelor of Arts - English Language And Literature
University At Albany
Albany, NY12-2029
High School -
Albany High School
Albany, NY06-2025
Skills
- Data analysis
- Research skills
- Report writing
- Customer service
- Product knowledge
- Sales reporting
- Client communication
- Team collaboration
- Team collaboration
- Communication
- Organizational skills
- Visual merchandising
- Retail communication
- Spanish
Additional Experience Activities
- Volunteer, Tivoli Farm, 06/24, 09/24, Provided animal care, including water distribution for livestock
- Member, Inkblot Writing Club
- Athlete, Albany High School Athletics, Cross-Country, 2024-2025, Indoor Track, 2023-2025
- Volunteer at Cat Shelter
Leadership Experience
Manager, Boys' Lacrosse Team, Albany High School, 03/25, 06/25
Accomplishments
- Deans List
- Seal of Biliteracy
- Seal of Civic Literacy
Timeline
Customer Experience Sales Floor Associate
L.L. Bean
09.2026 - Current
Undergraduate Student Intern
Office Of The Medicaid Inspector General
02.2026 - 07.2026
Sales Associate
JCrew
08.2025 - 11.2025
Sales Associate
J.Crew Factory
04.2025 - 07.2025
Intern
Family Court
03.2025 - 05.2025
Volunteer
Tivoli Farm
06.2024 - 09.2024
Server Assistant
Rain Modern Chinese
04.2024 - 12.2024
Bachelor of Arts - English Language And Literature
University At Albany
High School -
Albany High School