Katherine Parson
Baltimore,MD
Summary
Highly motivated and compassionate Mental Health Counseling student transitioning to the mental health field after 35 years of service in the business sector. Seeking to to secure entry-level position in counseling. Organized and dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
35
35
years of professional experience
Work History
Sr. Business Analyst
CareFirst BCBS
06.1989 - Current
- Effective Time Management
- Strong Communication Skills
- Complex Problem Solving
- Utilize Microsoft Word, Power Point, Access, and Excel Programs
- Training
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
- Spearheaded change management efforts during major system implementations, minimizing disruptions to daily operations while maximizing employee buy-in for new processes.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Strong Organizational Skills
- Flexible Team Player
Education
Master of Arts - Clinical Mental Health Counseling
Liberty University
Lynchburg, Virginia08.2025
Master of Arts - Biblical Studies
Colorado Christian University
Denver, CO06.2025
Bachelor of Science - Psychology; Counseling
Liberty University
Lynchburg, VA10.2022
Skills
Social perceptiveness
Discernment
Verbal and Nonverbal Communication
Active Listening
Culturally Sensitive/Open Minded
Interpersonal Communication
Time Management
Organizational Skills
DSM-5 TR Knowledge
Accomplishments
- Sunday School director responsible for the supervision of 18 staff members.
- Effectively oversaw the teaching of adult and youth classes on a weekly basis.
- Developed teaching materials and lesson plans for adults and youth classes
- Implemented and documented processes and procedures for the functioning of the department.
Timeline
Sr. Business Analyst
CareFirst BCBS
06.1989 - Current
Master of Arts - Clinical Mental Health Counseling
Liberty University
Master of Arts - Biblical Studies
Colorado Christian University
Bachelor of Science - Psychology; Counseling
Liberty University
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