Katherine Peckman
Huntington Beach,California
Summary
Detail-oriented professional with experience in customer service, sales support, and administrative operations. Expertise in identifying customer needs, recommending products, and enhancing customer experiences. Strong organizational skills and a background in merchandise presentation and quality standards. Passionate about arts and crafts with formal education in fashion design and hands-on experience in various creative disciplines.
Overview
8
8
years of professional experience
Work History
Family Caregiver
Family Caregiver
Richmond, VA
01.2022 - 12.2025
- Delivered daily care and support for my mother during serious illness, fostering comfort and dignity.
- Maintained positive and friendly demeanor, ensuring respectful and accepting experience for my mother.
- Coordinated appointments and maintained organized records, streamlining administrative and household tasks.
- Demonstrated reliability, adaptability, and sound problem-solving while responding to ever-changing needs and priorities throughout challenging situations.
Car Detailer
Daffodil Mobile Detailing
Richmond, VA
01.2021 - 08.2021
- Delivered high-quality detailing services and collaborated with team members while maintaining professional standards in a fast-paced environment.
- Cultivated customer relationships by identifying needs and recommending tailored vehicle care services and upgrades.
- Facilitated upselling and cross-selling by educating customers on relevant service options and their benefits.
- Maintained organized work areas, equipment, and supplies while following safety procedures and quality standards.
- Ensured product and service quality through meticulous attention to detail, aligning with customer expectations.
Development Intern
The Child and Family Network Centers
Alexandria, VA
06.2018 - 08.2018
- Streamlined daily operations by completing administrative tasks accurately and efficiently, contributing to overall workflow.
- Coordinated with team members to complete projects on time, aligning efforts with organizational goals.
- Wrote and edited blog articles and digital content while maintaining quality, consistency, and organizational standards.
- Used creativity and problem-solving skills to research and develop social media strategies to improve audience engagement.
- Facilitated community outreach initiatives to enhance public engagement and raise organizational awareness.
Education
BFA - Fashion Design
Virginia Commonwealth University
Richmond, VAHigh School Diploma -
TC Williams High School
Alexandria, VASkills
- Problem solving
- Professional Communication
- Dependability and adaptability
- Time management
- Team collaboration
- Administrative support and computer skills
- Attention to detail
- Sales techniques
- Product knowledge
- Relationship building
- Multitasking in fast-paced environments
- Safety procedures and workplace standards
- Merchandise and inventory management
- Arts and crafts expertise
- Sewing and fashion design
Additional Qualifications
- Completed college coursework in Fashion Design with extensive hands-on experience in sewing, garment construction, textiles, and creative design.
- Skilled in a wide range of crafts including crochet, knitting, embroidery, painting, jewelry making, macramé, miniature building, sculpting, drawing, photography, and paper crafts.
- Experienced Michaels customer with familiarity navigating the store layout, product categories, and crafting supplies.
- Passionate about helping customers find creative solutions, select materials, and complete their projects successfully.
Timeline
Family Caregiver
Family Caregiver
01.2022 - 12.2025
Car Detailer
Daffodil Mobile Detailing
01.2021 - 08.2021
Development Intern
The Child and Family Network Centers
06.2018 - 08.2018
BFA - Fashion Design
Virginia Commonwealth University
High School Diploma -
TC Williams High School