Katherine Perry

• Managed patient appointment scheduling using electronic health record systems.
• Coordinated communication between patients and healthcare providers effectively.
• Assisted in verifying insurance information for accurate billing processes.
• Maintained organized records of patient interactions and appointment histories.
• Collaborated with front desk staff to resolve scheduling conflicts promptly.
• Trained new clerks on software systems and operational workflows efficiently.

• Coordinated patient appointments to optimize scheduling efficiency and enhance service delivery.
• Managed incoming calls to address inquiries and resolve scheduling conflicts promptly.
• Communicated with medical staff to ensure alignment on scheduling needs and resource availability.
• Utilized electronic health record systems to accurately document patient information and appointment details.

Ensured necessary equipment was available for each OR case

Worked with OR staff to ensure maximum efficiency for a 12 room operating room

Coordinated with medical office schedulers and physicians to book surgeries and procedures

Managed front desk for patient check-in

Informed and comforted family members during the surgery process

Transcribed physician orders

Worked with OR center core and inpatient floors to efficiently get patients into bays in time for preop.

Coordinated with admission department and inpatient floors to get patients admitted post surgery.

Worked with charge nurses, center core, doctors, nurses, techs, and housekeeping to keep unit running smoothly.

Greeted patients upon arrival and provided appropriate customer service in a a high-stress department

Checked in patients for appointments

Verified and processed insurance

Scheduled appointments and testing

Transcribed physician orders to ensure accurate and timely implementation of treatment plans

Prepared paperwork for patient discharges and transfers

Booked post hospital follow up appointments

Organized patient records and medical charts to ensure accuracy of data

Answered telephones and directed calls to appropriate staff.

Scheduled tests and procedures for patients, such as lab work and x-rays based on physician orders.

Interviewed patients for demographics

Verified insurance

Worked with staff to adapt to the flow and volume of the ER